Job Description
The Sixt Corporate Security Department is looking for a Vehicle Recovery Specialist to help ensure the appropriate and timely resolutions of overdue rental contracts for each customer per established guidelines. To do so, they will be using excellent data review, judgement, and customer service skills. This position is located onsite at the Denver Airport.
The ideal candidate possesses the following attributes:
- Emotional Intelligence
- Investigative & Analytical Skills
- Excellent verbal and written communication skills
- Exceptional interpersonal and decision-making skills
- Strong organizational skills and the ability to multi-task
- Ability to adapt in a fast-paced environment
Key Responsibilities:
- Contact Overdue Customers through phone, email, and/or letters
- Analyze, Enrich, and Track Data
- Work with other HQ Departments and Field Operations Team on resolutions
- Set up case files with external repossession companies
- Review and act upon or coordinate written requests for assistance
Qualifications:
- Some college or previous experience in a related position (Car Rental, Collections, Customer Service) preferred
- Bilingual English/Spanish preferred
- Proficiency in MS Office applications, specifically Outlook and Excel
- Ability to adapt to new computer programs with ease
- Must be able to work 40 hours and 5 days per week; weekend shifts available if preferred
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Benefits:
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Come join our team! Apply now.
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