At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Premium Accounting Manager? American Income Life is looking for an experienced Premium Accounting Manager to join the team!
In this role, you will be responsible for all operational aspects of the Premium Accounting department. Premium Accounting is responsible for premium application and/or oversight for Globe Life, including subsidiary American Income Life, as well as other subsidiaries as determined by leadership. This position is Supervisory in nature, with supervision over direct reports. The Premium Accounting team consists of 5 major groups: Premium Item Processing (PIP), Premium Exception Processing (PEP), Special Services, Special Groups and Premium Collections CCG (Customer Care Groups).
This is a hybrid position located in Waco, TX (WFH Monday & Friday, In Office Tuesday-Thursday) .
What You Will Do:
Responsible for overseeing all areas of Premium Accounting (in conjunction with direct reports), including all aspects of individual and group bill payment processing, daily balancing and wires, account reconciliations, returned items, allotments, policyholder reinstatements, credit card reporting, bank drafts, auditing, etc.
Monitor daily inventory and production in Premium Collections CCG.
Allocate resources effectively to ensure that deadlines are met, and payments are processed timely.
Complete various daily, weekly, and monthly reports for senior management analysis and decision making.
Responsible for completing monthly coaching and yearly performance appraisals of direct reports.
Review and approve payroll, production levels and quality for groups under direct supervision.
Work with IT/technical personnel to provide testing for various improvement projects throughout the department.
Identify system and process improvement opportunities throughout the department and work with management and supervisors to implement them. Make recommendations to senior management.
Assist with research issues from departments such as General Accounting, Customer Care, Legal, and Claims.
Monitor cost per unit throughout the department and identify causes of increases and decreases.
Work directly with banks and other third parties, including but not limited to Debit Success used for our New Zealand business.
Other tasks as assigned by Management.
Some travel required.
What You Can Bring:
Bachelor's degree in Business or related field preferred
Experience in high volume processing/remittance processing/accounting preferred
Experience in completing, analyzing, and summarizing reports
Management experience
Advanced skills in Microsoft Office, particularly Excel
Excellent problem solving and analytical skills
Proficient in Accounting & Reconciliation concepts
Ability to multitask
Excellent written and oral communication skills
Work well in a team environment and have a positive attitude and excellent people skills
Ability to manage a project, including testing and implementation
Previous leadership/management experience
How American Income Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at American Income Life:
Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Wellness club reimbursements and gym discounts to help you stay on top of your health.
Paid holidays and time off to support a healthy work-life balance.
Development training programs to enhance your skills and career progression and unlock your full potential.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential.
At American Income Life, your voice matters.