ServiceNow Architect

Job Family: SAAS/PAAS/Cloud Consulting

Travel Required: Up to 10%

Clearance Required: Ability to Obtain Secret

What You Will Do

As a ServiceNow Architect, you’ll lead the overall design and development of multiple ServiceNow applications across several projects. You’ll provide technical guidance and serve as an escalation point for the ServiceNow development teams members. You’ll support customers and end-users to define their requirements based on the latest ServiceNow architecture to ensure the success of the project. Your design will set the standard for future development, so you’ll craft an architecture that smoothly works with existing infrastructure without compromising security.

The ServiceNow Platform Architect is a trusted technical advisor and a valued partner on your digital transformation journey with ServiceNow. Platform Architects call on insight they’ve gained in successful ServiceNow projects to help you make the right technical decisions today that will deliver the business outcomes you want. Their knowledge of the Now Platform and the ServiceNow innovation pipeline can help you make the best future-proof technical decisions.

What You Will Need

• Strong domain expertise in at least two ServiceNow platform applications: HR Service Delivery (HRSD), IT Operations Management (ITOM), Strategic Portfolio Management (SPM), ServiceNow IT Service Management (ITSM), Integrated Risk Management (IRM), or Performance Analytics.
• 7+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration (SOAP, REST).
• 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion integrations in ServiceNow.
• Designing and implementing IT and Non-IT related process workflows, procedures and technical standards.
• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.
• Experience implementing systems using the Agile/Scrum methodology.
• Ability to obtain a Public Trust security clearance.
• BA or BS degree.
• Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) and Certified Application Developer (CAD).
• US Citizenship is contractually required for this role.
• Selected Candidate must be able to work Eastern Standard Hours.
• This is an exempt level role that may require more than 40 hours of work per week.

What Would Be Nice To Have

• The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
• ServiceNow CTA or CMA.

The annual salary range for this position is $95,100.00-$190,200.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan PayDown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.
• Mobility Stipend.

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.