Position Details
Job Title
ASSOC DIR STDNT ACAD SVCS
Position Number
8101734
Job Category
University Staff
Job Type
Full-Time
FLSA Status
Exempt
Campus
Rogers Park-Lake Shore Campus
Department Name
STUDENT ACADEMIC SERVICES
Location Code
LEARNING AND ACADEMIC SUCCESS (02043C)
Is this split and/or fully grant funded?
No
Duties and Responsibilities
The Associate Director for the Tutoring Center provides leadership for learning assistance and academic support services in the university, overseeing operations within the Tutoring Center and its satellite operations, as well faculty and student outreach. Reporting to the Director of Student Transitions and Academic Partnerships within Student Academic Services in the university’s Student Success area, the Associate Director:
- Provides leadership to support services provided by the Tutoring Center; oversees day-to-day operations within the Tutoring Center, including organizational and technological systems and faculty and student outreach.
- Hires, supervises, trains, and evaluates employees of the Tutoring Center; manages payroll responsibilities and front desk coverage.
- Directs all peer tutoring and supplemental instruction, including training, assessment, and promotion; oversees services, programs, and staff; assesses and reports outcomes to relevant stakeholders.
- Maintains the tutoring appointment process and related software/technology, including schedules and reporting functions.
- Oversees data collection and reporting process for programming and student services usage.
- Prepares and delivers reports and maintains a centralized calendar of programs and services.
- Plays an integral role in supporting events and initiatives sponsored by New Student Programs.
- Identifies and implements efficiencies with other tutoring programming within academic departments.
- Increases academic support and coverage for all campuses.
- Collaborates with relevant staff, advisors, and faculty in terms of academic support services and programs.
- Teaches multiple sections of UNIV seminar courses.
- Participates in Student Academic Services signature programs.
- Provides recommendations for annual budget and office expenditures.
- Researches and adopts best practices in academic support and learning services.
- Conducts outreach to faculty and department chairs for program expansion.
- Implements the strategic and assessment plan for the Tutoring Center.
- Analyzes high-enrollment courses and responds to needs for academic support.
- Develops and evaluates Tutoring Center programming.
- Develops and implements policies and procedures for the Center.
- Develops marketing and communication plans for Tutoring Center services.
- Investigates ways to support the university’s efforts for retention and student success.
- Represents the Tutoring Center on University committees relevant to student success.
- Performs related duties as required.
Minimum Education and/or Work Experience
Master’s Degree in higher education or related field and knowledge of learning and tutoring theory. Five years’ experience.
Qualifications
- Master’s degree in higher education, student affairs, or related field required; knowledge of learning and tutoring theory; plus 5-7 years of management experience.
- Solid understanding of learning theory and academic support strategies.
- Experience developing and implementing student programming at the post-secondary level.
- Strong interpersonal and communication skills.
- Demonstrated ability to collaborate with faculty, staff, and students.
- Supervisory experience with strong collaborative and planning skills.
- Dedication to student success and retention efforts.
Certificates/Credentials/Licenses
N/A
Computer Skills
- Technical proficiency in Microsoft Office 365 applications.
- Proficiency in student information systems; Oracle PeopleSoft preferred.
- Proficiency in data reporting tools and dashboards; familiarity with Microsoft PowerBI preferred.
- Proficiency in student success platforms; familiarity with EAB Navigate360 preferred.
- Prior administration or understanding of scheduling software preferred.
Supervisory Responsibilities
Yes
Required operation of university owned vehicles
No
Does this position require direct animal or patient contact?
No
Physical Demands
None
Working Conditions
Irregular Hours
Open Date
09/03/2024
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement
Diversity, Equity, and Inclusion
As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.
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