Admissions Counselor (Non-Exempt)

POSITION: Admissions Counselor (Non-Exempt)
H SU JOB FAMILY CLASSIFICATION: Student Services Professional I or II
D EPARTMENT: Admissions
S UPERVISOR TITLE: Associate Vice President for Enrollment Management/Chief of Staff
F LSA STATUS: Non-Exempt
E XEMPTION: N/A
L OCATION: HSU Campus, Abilene, TX
TARGET HIRE DATE: As Soon As Possible
HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT - Candidate mustprofess a Christian Faith, maintain membership in a local congregation, andrespect the values and distinctives central to the historically Baptist valuesof HSU as reflected in theUniversity's Statement of Faith.
CONTACT INFORMATION: Human Resources 325-670-1259 or
SUMMARY/SCOPE:
The AdmissionsCounselor is a professional admission officer who provides autonomous supportand preservation of the HSU admissions and recruiting process in accordance withthe mission and image of the University.
HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING:
ESSENTIAL DUTIES AND RESPONSIBILITIES: These examples do not include all possible tasks & do not limit the assignment of related tasks.
Recruiting, AdmissionCounseling, Financial Aid Counseling, strategically manage designatedgeographic territory.
Recruiting
Travelextensively throughout a primary recruiting market to seek, select, and convertprospective students to HSU to actual enrolled students.
Travelextensively throughout Texas conducting and/or hosting high school fairs,church visits, fellowships, alumni association meetings, send-off parties, andother conversion activities. The possibilities are endless and are not limitedto these listed. Creativity and independency are a must.
Counselprospective students and their parents to inform them of admissionrequirements, financial assistance programs and processes, scholarshipeligibility, student life, and other aspects of HSU.
Able to fosterand maintain professional relationships with prospective students and theirfamilies.
Able tocommunicate effectively both in person and in written format. Presentations to groups and individualsrequired.
Administrative
Provide weekly,quarterly and annual territory reports to Director of Recruiting.
Assists withdaily campus visits as well as seasonal activities, projects and/or events.
When necessary,assist with daily campus tours for prospective students and families.
Weekend andnight work occasionally required.
Additionaldepartmental administrative duties may be assigned.
General
Must be able towork with multiple constituents in a manner congruent with the image andmission of the University. Constituents include but not limited to: prospectivestudents, current students, alumni, trustees, other college/universitypersonnel, and various internal personnel.
Must be able to work on multiple software platforms to include Microsoft Office suite Slate CRM.
Knowledge of the Internet and Social Media platforms required. HSU is an Ellucian/Colleague database school.
Adheres toguidelines in the University Personnel and Safety Handbooks and departmentalpolicies.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Thereare no supervisory responsibilities for this position.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
O n a s eparate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
JobKnowledge - Competent inrequired job skills and knowledge; exhibits ability to learn and apply newskills; keeps abreast of current developments; requires minimal supervision;displays understanding of how job relates to others; uses resourceseffectively.
Communication - Expresses ideas and thoughts verbally; expresses ideas and thoughts inwritten form; exhibits good listening and comprehension; keeps othersadequately informed; selects and uses appropriate communication methods.
Leadership - Exhibits confidence in self and others; inspires and motivates others toperform well; effectively influences actions and opinions of others; acceptsfeedback from others; gives appropriate recognition to others.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others;works with integrity and principles; upholds organizational values.
Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence;initiates new contacts; maintains customer satisfaction; maintains records andpromptly submits information.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules,operating and maintenance instructions, and procedure manuals. Ability to writeroutine reports and correspondence. Ability to speak effectively before groupsof customers or employees of organization.
MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units ofmeasure, using whole numbers, common fractions, and decimals. Ability tocompute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailedbut uninvolved written or oral instructions. Ability to deal with problemsinvolving a few concrete variables in standardized situations.
COMPUTER SKILLS: Toperform this job successfully, an individual should have knowledge of allMicrosoft Office Software (Excel, Word, Outlook) and Slate, our CustomerRelationship Management system. Knowledge of the internet, instantmessage/texting and social media required. HSU is an Ellucian/Colleaguedatabase school, prior knowledge is a plus but is not a requirement.
EDUCATION/EXPERIENCE:
Bachelor'sdegree required; preference will be given to applicants who have a degree from Hardin-SimmonsUniversity.
1-2 years of customer service or sales experience preferred.
Ability to proficiently speak Spanish as a first or secondlanguage is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
PHYSICAL REQUIREMENTS:
The physical demandsdescribed here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.
While performing the duties of this Job, the employee is regularlyrequired to talk or hear. The employee is frequently required to stand, walk,sit and use hands to finger, handle, or feel. The employee is occasionallyrequired to reach with hands and arms and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25pounds.
The job is active in nature in that the positionrequires giving frequent tours of the campus to prospective students and theirfamilies and/or other campus visitors.
This job also requires the ability to sit or standfor long periods while performing office and phone/computer operations and/orwhile driving due to extensive travel.
WORK ENVIRONMENT:
The work environmentcharacteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
Whileperforming the duties of this job, the employee is occasionally exposed tooutside weather conditions.
The noiselevel in the work environment is usually quiet.
ADDITIONAL INFORMATION:
This is aNon-Exempt, Full-Time Hourly Staff Position.
A regular 40-hour workweek is required at minimum (plusoccasional overtime).
Working beyond a normal 40-hour week is a definiteincluding occasional nights and weekends. Travel and irregular work hours arerequired.
All hoursworked beyond 40 hours in a single work week will be compensated at time and ahalf, per FLSA guidelines.
Must have andmaintain a valid Class C Driver's License and maintain a clear driving recordto be insurable under the university liability policy.
Frequent travel isrequired, including evenings and weekends, especially as part of travel.
Must be able todrive to complete work assignments on and off campus, as needed.
Additional travel maybe required on occasion.
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.
NON-DISCRIMINATION STATEMENT:
HSU complies with all applicable anti-discrimination laws including thoseprohibiting discrimination on the basis of age, sex, pregnancy, race, color,national origin, disability, genetic information and military service. HSU is aprivate university affiliated with the Baptist General Convention of Texas andmay lawfully consider an applicant's religion as a selection criterion. HSU iscommitted to hiring faculty and staff who share an active Christian faith andfully support HSU's mission.
In accordance with the Americans with Disabilities Act (ADA), HSU providesreasonable accommodation to qualified individuals with disabilities who areemployees or applicants for employment, except when the accommodation wouldimpose an undue hardship. Requests for reasonable accommodation should bedirected to Human Resources.
BACKGROUND SCREEN:
HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position, applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.