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RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Credit Balance Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Credit Balance Specialist, you will coordinate, process, and audit accounts to determine posting errors and overpayments and takes corrective action to ensure account accuracy. This position is full-time, working remotely Monday - Friday corporate hours.
ESSENTIAL DUTIES AND RESPONSBILITIES:
(80%) Credit Balance Support
- Analyzes each credit balance to determine root cause and establishes a plan of action
- Takes action on all payer and patient refund requests
- Posts the appropriate adjustments to correct any errors that were created during receipt and adjustment posting to resolve the credit balance
- Ensures appropriate documentation of refunds recorded on individual accounts
- Completes refund requests for patient and payers when overpayments occur within the timeline established by accounts payable and according to month end guidelines
- Coordinates the supporting documentation required to accompany the refund
(10%) Revenue Cycle Management Support
- Responds to customer service inquiries related to refund requests
- Assists with month-end posting of payments when directed
(10%) Performs other duties as assigned
Required:
- High school diploma or equivalent
- 1+ years medical business office experience or a graduate of a medical billing program
- Proficient in Microsoft Office and previous data entry experience
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!
RAYUS Radiology is an EO Employer/Vets/Disabled.