Technical Product Manager

JOB SUMMARY: Responsible for defining product specifications and ensuring a robust backlog of actionable features and enhancements to further LendingPoint's business-technology goals.

ESSENTIAL JOB FUNCTIONS:

1. Provide product development expertise for a fast-growing and dynamic fintech.
2. Run backlog refinement for cross-functional delivery teams.
3. Write detailed requirements, user stories, and acceptance criteria to ensure clear communication of changes, enhancements, and new functionalities. Ability to create documentation using company standards and industry best practices.
4. Collaborate with internal stakeholders to define need and requirements for feature/core product enhancements and new feature development.
5. Sequence and plan core functionality and feature development, leveraging MVP approaches iterating/optimizing toward scaled rollout.
6. Work closely with design, developers, and QA to ensure development meets functional needs.
7. Monitor project progress and performance, implementing adjustments as needed to ensure excellence and client satisfaction.
8. Lead key projects from concept through planning to development, launch, and post-launch support.
9. Define the product requirements, roadmap, and manage product backlog to ensure engineering productivity and properly set business expectations.
10. Prepare, manage, and maintain product documentation, including user and programmer guides, release notes, and data sheets.
11. Own the overall project plan and scope, ensuring that timelines, milestones, and deliverables meet client expectations and company standards.
12. Working in an agile development environment, participate and run sprint grooming, planning, feature/bug prioritization and requirement definition processes.

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

1. Bachelor’s degree in Information Technology, or related field, is a requirement.
2. 5+ years’ experience working with software developers, engineers, QA, and UX teams.
3. 5+ years’ experience with consumer-facing digital products/solutions.
4. Expert in end-to-end technology and user-centered design and development.
5. Solid understanding of how different technologies and systems work together to enable a successful product launch.
6. Highly quantitative, analytical, and business-minded (SQL, Python).
7. Understanding of Agile product development and working with diverse teams.
8. Working knowledge of tools such as Jira, analytics tools, etc.
9. Have an end-to-end view of the entire product ecosystem - backend systems to UI.
10. Understand the fundamentals of product economics, develop new ideas, and test concepts.

COMPETENCIES:

1. Customer Service : Exceptional attitude and a passion for providing outstanding service to internal customers.
2. Attention to Detail : Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
3. Analytical Skills: Collects and researches data; Designs workflows and procedures; Identifies data relationships and dependencies.
4. Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in verbal and written form. Keeps others adequately informed. Selects and uses appropriate communication methods.
5. Managing People : Develops subordinates’ skills and encourages growth; provides direction and guidance; reacts well under pressure; motivates others to perform well and exhibits confidence in self and others.
6. Problem Solving : Ability to solve issues efficiently and quickly.
7. Relationship Management : Manages interactions to service and support to the organization; establishes credibility with all interactions.
8. Teamwork : Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views.

SUPERVISORY RESPONSIBILITY: None.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, reach and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.

WORK ENVIRONMENT: While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting. This role is in-office. Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.