Intake Care Coordinator

Crossroads Health provides a continuum of quality life-changing behavioral health and specialized chemical dependency treatment services to children, adolescents, young adults, adults and families. As a leader in the behavioral health field, we offer a vast array of programs and services that evaluate, educate, strengthen and support thousands of children, adults and their families each year.
Crossroads Health's Intake Department is expanding and adding an Intake Care Coordinator to the Intake team The Intake Coordinator is often the first point of contact for new and returning clients. This position is responsible for responding to and screening incoming clients to identify service needs. This provider will engage as a member of a collaborative team. With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health.
Most importantly, the position will:

• Provide trauma informed services to clients primarily on the phone and in the office.
• Assist clients in completing initial required documentation.
• Providing trauma informed individual screening, triage and care coordination to clients and their family system in an office setting as they present for walk-in or call into the intake line.
• Assisting in communication amongst treatment providers and with clients to ensure strong engagement and access to care.

Position Requirement:

• Associate's Degree in Human Services or related field required. Bachelor's degree in social work or related field (preferred).
• Licensed in the State of Ohio with LPC/LSW/MFT (preferred)
• Candidates must be willing to acquire QMHS within 15 days of hire.
• Prior experience in medical office setting, with substantial patient/client interaction (preferred

Our Organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.
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