Customer Service

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Customer Service
Shift
First
Exempt/Non-Exempt
Non-Exempt
Category
Customer Service
Full-Time/Part-Time
Part-Time
Location
ATLTERM
Open Date
10/25/2024
Description
Join Team SunBelt!
We have a Part-Time position available hours are 7:00 a.m. to 12:00 p.m.
The Customer Service Representative is an integral component of our dispatch department. The CSR is the one-on-one contact between SunBelt Xpress and our customers. The CSR provides customers updates and information regarding delivery of goods in a timely and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides one-on-one communication with customers.
• Serves as a liaison between customers and manufacturers to handle overage/shortage issues.
• Properly handle load manifest and corresponding paperwork.
• Takes on special projects as assigned by the Operations Manager.
• Performs other duties as needed.

Position Requirements
QUALIFICATIONS

• Must have pleasant and professional telephone etiquette.
• Has fast and accurate data entry skills.
• Has strong organizational skills to handle multiple streams of information relating to customer accounts.
• Has high computer literacy to use the PC and proprietary dispatch/customer service system.
• Has a good command of the English language, both verbal and written.
• Has above average interpersonal skills to work with co-workers, manufacturers and customers.

EDUCATION and/or EXPERIENCE
Associates degree from a two-year college or university; or a high school diploma/equivalency may be accepted if accompanied by two to five years of applicable experience
Created By
Tammie Carpenter
This position is currently accepting applications.