Administrative Assistant
Pride Health is hiring an Administrative Assistant for one of its clients in Boston, Massachusetts.
This is a 3-month contract with a possible extension with competitive pay and benefits.
Location – Boston, Massachusetts (02215)
Pay range - $20 - $23.50 per hour.
Length of assignment - 3 months (Possibility of Extension)
Shift and Schedule - Monday through Friday, 8:30 am – 5 pm.
Job Summary
Provides secretarial and administrative support for the department. Involves extensive interaction with diverse populations including the public, visitors, patients and families, medical practitioners, and the client’s staff.
Job Duties
- Answers and screens telephone calls.
- Takes accurate messages or directs calls to the appropriate person.
- Greets and directs patients/families, visitors, and staff.
- Responds to requests promptly and provides clear and accurate information within the scope of knowledge and authority.
- Types and prepares correspondence and documents according to quality standards.
- Proofreads and edits materials for grammar, punctuation, and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed.
- Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars, and other department-sponsored programs or events.
- Receives, records, and prepares related materials and performs other related duties as assigned.
- Organizes and maintains department files, records, and databases following established procedures. Enters information from source documents into databases and/or spreadsheets.Prepares, routes, and tracks routine administrative forms and documents.
- Routes materials for required authorizations and monitors receipt by final destination.
- Communicate with other the client’s departments to resolve delays, problems, and errors.
Requirements
- High School diploma or GED required.
- Associate's degree preferred.
- 1-3 years related work experience required.
- Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.
- Competencies:
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
- Knowledge: Ability to demonstrate a full working knowledge of standard concepts, practices, procedures, and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving.
- Ability to remain calm in stressful situations.
- Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects.
- Sitting most of the time, with walking and standing required only occasionally
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.