Implant Supervisor - UCLA Operating Room

Description

Under the general supervision of the Director, Perioperative Business Operations, the Procurement Supervisor I (Implant Supervisor) is expected to be self-directed using appropriate judgment. Guidance from standards and policies as well as Human Resources are available when needed.

The Procurement Supervisor I (Implant Supervisor) is responsible for managing the day-to-day implant procurement operations across UCLA Westwood and Santa Monica campuses. The Implant Supervisor will oversee a team of Implant Coordinators (Procurement Analyst IIIs) and will be accountable for the following:

1. Implant Procurement and Inventory Management : Supervise implant procurement operations across five facilities, ensuring adherence to departmental procedures and business practices. Responsibility areas include: securing inventory, replenishing owned and consigned implants, procuring special-order implants and/or loaner-trays or instruments, and validating accurate billing. Collaborate with vendors, surgeons, nursing, charge posting, facility unit leadership, and procurement and strategic sourcing teams to resolve day-to-day issues.
2. Tissue Management : Ensure UCLA Health’s compliance with state, federal, and accredited body licensing rules and regulations for tissue procurement, storage, distribution and reporting. Serve as a management/regulatory resource for implant/tissue matters across five sites.
3. Staff Management : Conduct staff selection, training, performance management, discipline, and evaluations. Supervise a team of implant coordinators and provide coverage for call-outs, paid time off (PTO), Holiday, or leave of absence (LOA).
4. Policy Enforcement : Collaborate with implant coordinators, facility unit leadership, and procurement and strategic sourcing teams to enforce standards, protocols, policies, and regulations.
5. Performance Improvement : Assess ongoing people, process, and technology issues within daily implant operations. Convene improvement teams to design and implement solutions and lead efforts to standardize processes across sites.

Qualifications

· Bachelor's degree in related area and/or 3+ years equivalent experience/training - Preferred

· Ability to engage all levels of staff and other departments in a collaborative problem-solving and performance improvement manner.

· Excellent professional English communication skills, written, oral, and telephone.

· Prior experience in successfully managing multiple requests, assessing priorities, and achieving solutions under deadlines.

· Working/reference knowledge of Department policies and procedures and professional standards of care.

· Reference knowledge of Joint Commission Implant (Human Tissue) and Implant Charging standards and state rules and regulations.

· Ability to comply with and tactfully enforce adherence to policies, procedures, and standards.

· Ability to conduct efficient and effective goal-oriented meetings.

· Able to demonstrate self-motivation with the ability to work independently or as part of a team and under limited supervision.

· Manages the performance of individuals by providing coaching and support especially under stressful and emergent situations.

· Utilizes/creates standardized processes, tools, methodologies, and presentation templates including project/countermeasure timelines, progress reports, financial reports, resource and issues tracking.

· Strong ability to be a positive and proactive change agent within the department with excellent interpersonal skills.

· Ability to meet deadlines.

· Strong organizational skills.

· Ability to work within the guidelines established by the organizational structure.

· Ability to communicate and obtain data using current information technology.

· Strong ability to multitask complex tasks.

· Ability to prioritize and follow up on issues of concern.

· Strong ability to collaborate with senior leadership and other department directors/managers to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery of service.

· Knowledge of staff competencies and abilities.

· Ability to conduct a productive and constructive staff meeting.

· Skill in motivating staff and managing the change cycle.

· Skill in assessing and communicating staff development needs.

· Skill in interviewing Implant Coordinator staff applicants.

· Ability to document staff performance and maintain confidential records.

· Knowledge and ability to implement the corrective action process.

· Demonstrated ability to conduct and interpret qualitative and quantitative analysis and problem-solving.

· Ability to critically analyze data and organize it in multiple informational forms.

· Strong PC skills - Proficient in Microsoft Excel, Word, PowerPoint, Visio, and Outlook.