An ideal candidate would have 5+ years of experience with a completed bachelor's degree and hands-on experience with virtual devices, working with Azure and O365, writing PowerShell scripts, working with security alerts, and assessing and updating documentation.
Education
• Bachelor’s Degree and five years of specific IT-support experience OR nine years of IT-specific support and operations experience.
Related Work Experience
• 5+ years implementing and supporting Azure and Active Directory workstation environments and the Microsoft 365 portfolio of products.
• 5+ years managing Microsoft OS and software applications to include deployment, patching, and monitoring of endpoint services.
• 5+ years of experience in implementation and supporting Microsoft Windows 10
• 5+ years working with IT and business stakeholders in research, planning, training, and deployment of enterprise-grade applications.
• 3+ years working with Microsoft Virtual Desktop Infrastructure (VDI).
• Experience working with Meraki networking components and services
• Experience managing Apple OS endpoints through Intune, JAMF, or similar services.
• Experience with implementing and supporting Apple & Android devices.
Preferred Skills and Experience
• Knowledgeable in managing a mid-large size technology portfolio.
• Strong security focus around best practices for endpoint management.
• Strong organizational, planning and prioritization skills.
• Strong analytical and problem-solving skills.
• Excellent verbal, written communication, presentation, and interpersonal skills.
• Vendor management in support of purchasing and invoicing experience.