About the role:
This is an exciting opportunity for an analytical individual with a growth mindset to scale a product management team and make a significant impact on Gartner's Peer platforms. As a Senior Digital Product Manager, you will lead a platform-level squad in partnership with engineering, design, content, and other cross-functional partners and stakeholders to maximize value for our end users across the Gartner Peer Insights experience.
You will serve as the strategic, operational, and tactical leader/driver of a squad focused on delivering against our core KPIs for Gartner Peer Insights, identifying new features and opportunities for innovation and improvement, and keeping a close pulse on the qualitative and quantitative insights that support these decisions.
In partnership with the team, you will work to identify, define, prioritize, and deliver and iterate against new features, analyze data, and drive product innovation. You will conduct client interviews, synthesize customer data, seek and ingest stakeholder feedback, and work with your team to create rolling quarterly/monthly roadmaps and deliver corresponding MVPs (minimum viable products), evolving feature sets/experiments, and supporting product documents (feature briefs, specs, etc.), to improve the client experience and drive our goals.
What you will do:
- Conduct client interviews and dig into quantitative and qualitative data to understand clients' and users' experience and pain points, then translate those into experiments and opportunities.
- Work to understand customer and business needs and synthesize opportunities into actionable features and experiments with clear and quantifiable business justifications.
- Translate opportunities into rolling Roadmaps, Epics, Features, User Stories, and Tasks with meaningful functional and nonfunctional acceptance criteria.
- Own, maintain, and keep a robust, prioritized backlog.
- Provide detailed documentation of requirements and support grooming efforts with UX Design, Data Science, and Engineering partners to ensure a clear understanding of the client problem and requirements and successful execution of work.
- Help integrate input from multiple channels and stakeholders, including research, business unit leaders, and other product verticals into product priorities and requirements.
- Collaborate with cross-functional teams to design, build, launch, assess, and iterate against product features
- Model product management best-practice thought leadership, such as conducting research, competitive tear downs, data analysis, journey mapping, feature briefing, and backlog management to support meaningful progress against our goals.
- Independently manage multiple complex projects simultaneously.
- Contribute to the product ideation and design thinking processes.
- Work with data scientists and data analysts to deeply understand the product, the customer, and business results.
- Participate in the Agile development process and ensure that work is delivered on time and on budget with a sense of healthy urgency to drive meaningful impact against our metrics, KPIs, and goals.
What you will need:
- Bachelor's degree in business, management, marketing, computer science, engineering, math, statistics, or relevant discipline.
- 6-8 years of relevant professional experience with a strong preference for digital product management or product development.
- Excellent copy writing skills; experience writing for end users
- Demonstrated success working with end users and translating insights into business outcomes
- Proven track record for new product innovation, including design thinking principles, product ideation, prioritization frameworks, and Agile development.
- Demonstrated ability to manage multiple stakeholders within a highly-matrixed organization.
- Outstanding written and verbal communication skills, as well as excellent organizational, interpersonal, and team skills.
- Demonstrated ability to translate qualitative and quantitative analysis into actionable business strategies.
- Experience in gathering input from and communicating ideas to clients and key stakeholders across businesses.
- Strong working knowledge of Agile product principles and software development lifecycles.
- Working knowledge and understanding of the application of data.
- Strong project management skills with the ability to meet tight deadlines and prioritize workloads to support continuous, meaningful delivery.
- Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone, with a bias for action and completion.
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 105,600 USD - 144,900 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
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