General Manager*

The General Manager is responsible for directing, managing, and optimizing the overall operations of one or more plants or other production facilities. Drives organizational policies and makes decisions guiding productivity, quality, and cost efficiency of plant operations. Establishes systems to collect metrics, analyze productivity and set performance targets that will meet revenue and cost goals. Leads the development and deployment of organization's practices focused on quality and continuous improvement. Ensures robust plant safety and security procedures and training are in place and that operations are in compliance with all required regulations. Leads any labor relations activities involving the plant. Directs plant level support functions including finance, engineering, materials, quality assurance, and human resources to ensure alignment with overall plant operations.

Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental functions. Directing all aspects of Operational Excellence throughout the facility. He/She ensures that the facility’s initiatives are being developed, continuously improved and implemented consistently across all sites, with the needs of the production facilities for continually improving key performance indicators and ensuring that new process/project introductions are introduced into production in a more timely and efficient manner, along with improving quality, removing waste and reducing cost.

REPORTS TO:

Regional Director of Operations

Essential Accountabilities:

Operational Results: Understanding, tracking, and improving KPIs is vital to the GM’s success and the success of his organization. KPIs include operating efficiencies, financial performance, safety, labor utilization, inventory accuracy, product quality, and adherence to operating procedures.

1. Production Requirements:
1. Uptime is 100%:
1. Production lines start on time, breaks start/end on time, lines run until shift ends with minimal downtime.
2. Downtime must be measured on all lines every day to establish measurement markers based on the nature of work.
2. Standing Planning Meeting/Reporting:
1. Detailed focused effort on planning regarding contingencies when insufficient labor or unavailable WIP and customer product occurs.
2. Line Lead meetings:
1. Daily – Attend and ensure meetings are occurring and discussing previous day performance, along with outlining expectations for today.
2. Weekly – Host, hour-long Line Lead meeting off of the production floor, focused on line lead development.
3. Implement Line Lead Scorecard to capture all data and show trends.

Gemba Walks: daily, provide findings and report updates.

1. Minimum 100% target Operating Efficiencies (OE) at all times, within first 30 mins of production startup.
2. OIR less than 1 safety record.

Inventory Requirements:

1. Reconciliation of all transactional bins in WMS Daily.
2. Daily Cycle Count and reconciliation, completed before leaving each night.
3. Root cause of inventory discrepancies identified and communicated, completed prior to leaving each night.
4. Production Returns completed daily, if applicable.
5. Implement Project Plan for wall-to-wall (PI), in conjunction with finance department and manage process efficiently and effectively as needed.

Warehouse/Shipping/Receiving:

1. Analysis and near-term options developed for dock housekeeping.
2. Dock is clear physically & systematically by end of shift every night.
3. Inventory accuracy: All shipping & receiving discrepancies are resolved by EOD.
4. Maintain warehouse safety.
5. Visual Factory (5S).
6. Develop basic metrics to establish and monitor receiving rates.

Operational Silence: Identify and eliminate any potential customer noise.

Customer Relationship Management: The GM is ultimately responsible for the relationship with the customer from both an operations and sales perspective.

Qualifications:

• Bachelor's degree in a technical field/business required.
• 10+ years experience in a Management role.
• Open to relocation.
• Operational Excellence program leadership, management or development experience.
• Direct management of professionals to achieve local and national objectives.
• A proven record of accomplishments in continuous improvement events/projects.
• Strong coaching experience, extensive application of Operational Excellence methods and tools.
• Ability to hire and retain required personnel.

PHYSICAL JOB REQUIREMENTS: The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job.

• Lifting of up to 50 lbs.
• A substantial amount of walking, sitting, standing, bending, stooping, and reaching.

SAFETY: Adhere to company safety policies and procedures.

WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works on equipment on the production floor.

CANCELLATION OF PREVIOUS AGREEMENTS: The employee of Coregistics agrees that this job description supersedes and cancels all previous versions this position description as of its effective date.