Stewarding Manager

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description:

Lead the way with your forward thinking. As a Stewarding Manager, you will demonstrate the essence of creating an exceptional journey for our large department while being responsible for maintaining the highest standards of cleanliness and order for all of the kitchens, dish areas and related backspaces for our dining outlets and conference centre space.

Competitive Salary: $55,500-$57,000 gross annually, based on previous experience & education

Job Duties Include:

1. Lead, teach, coach and inspire a team of colleagues and leaders in a 24 hour operation
2. Set and achieve departmental and supervisory goals in the areas of the budget of capital, labor, and operating expenses, health & safety, sustainability, and the employee engagement survey
3. Create and input weekly schedule on Excel, Watson, and T&A platforms
4. Assist in managing procurement and inventory, minimizing expenses and increasing employee productivity
5. Conduct quarterly china, glassware, silverware inventory and document variances and discrepancies
6. Uphold all hygiene and sanitation regulations, ensuring that all equipment in the kitchens and dishwashing areas are clean and in good working order
7. Conduct audits and performance discussions for stewarding supervisors and colleagues, ensuring that all progressive corrective action forms are completed correctly and forwarded to the chief steward
8. Foster an environment of positive cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits
9. Conduct audits and gain feedback from the employee engagement survey process and put action plans into place and ensure goals are met
10. Ordering cleaning supplies
11. Input work orders on items needing repair
12. When required, drive the 1-ton delivery truck to ensure food and supplies are delivered to the correct location in a timely fashion
13. Other duties as assigned

Your Skills & Qualifications:

1. Proven track record as an administrator, trainer and developer, and a team player with strong communication and organizational skills with all departments
2. Demonstrated ability to build a strong Stewarding team through recruitment, training and organization
3. Proven abilities in attaining targets in all key measurements relating to financials, guest satisfaction, colleague engagement and standards compliance
4. Proven ability to achieve fiscal targets through implementation of inventory control logistics
5. Working knowledge of Microsoft Word, PowerPoint, and Excel applications
6. Valid WHMIS Certificate required
7. Class 5 Driver’s License, with a comfort level driving a company vehicle of up to 1-ton. Must provide an updated driver's abstract

Job Perks & Benefits:

1. Subsidized staff accommodation provided on-site for full time status employees
2. One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
3. Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
4. Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
5. Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
6. Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
7. Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit