Revenue Operations Manager

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

Handshake is hiring a Revenue Operations Manager reporting to the Senior Manager of Revenue Operations on the Employer side of the business. In this high visibility role you will support the acceleration of growth in partnership with the Go-to-Market team. The right candidate will be able to influence and drive initiatives in collaboration with our Sales, Customer Success, Finance and Legal teams.

You will work closely with our cross-functional leaders to build the capabilities required to scale Handshake’s go-to-market teams as we enter new markets and launch new products. You will be responsible for sales programs and solutions in improving forecasting, sales productivity and sales performance. This role will have tremendous impact across all our go-to-market functions and will have visibility into our entire customer journey from top of the funnel to customer retention. If you love partnering with go-to-market teams and leaders, are obsessively detail oriented and have a record of leading end-to-end projects in a rapidly-changing environment, this role is for you.

Your Role

1. Lead initiatives focused on growth, scalability and predictability in collaboration with Sales, Product, Marketing, Finance and Legal leaders
2. Become the subject matter expert on rules of engagement, bookings policy and sales process
3. Lead core go-to-market processes including sales forecasting, territory management and SDR to Sales handoff
4. Design, prioritize and manage the process and technical roadmap in support our go-to-market strategies and motions
5. Leverage data and technology to optimize existing processes to improve sales performance and productivity
6. Support overall Revenue Operations activities including requests through our RevOps help desk, deal closing support, QBR, and Board reporting

Your Experience

1. 6+ years Sales Ops, Business Ops, or Strategy for a high-growth organization
2. Understanding of key B2B SaaS Sales and GTM processes (i.e. Sales GTM playbooks, Forecasting, Quota Setting, Comp Plan Design/Incentives, Account Segmentation & Sales Enablement)
3. Degree in Economics, Finance, Engineering, Mathematics, or Business Administration
4. Detailed understanding of Excel modeling and Salesforce
5. Experience with other systems/tools a plus (i.e. Gainsight, Gong, Looker, & SQL)
6. MBA experience a plus not necessary

Skills

1. Technical and process design-first mentality
2. Outstanding analytical and problem-solving capabilities
3. Able to communicate the 30,000 foot view but also detail-oriented and able to identify root-causes
4. Strong collaborator with multiple functions with well-versed interpersonal skills in both verbal and written communication
5. Ability to understand, manipulate, and translate large data sets with a high degree of independence

Competencies

1. Bias towards action
2. Ownership mentality
3. Data-driven (quantitative and qualitative)
4. Scrappy / able to roll-up sleeve while thinking about longer-term solutions for scaling
5. Optimistic and positive attitude

Bonus Areas of Expertise

1. Experience with other systems/tools a plus (i.e. Gainsight, Gong, Looker, & SQL)
2. Knowledge and/or experience implementing sales compensation tools, forecasting tools, outreach automation and revenue intelligence

Compensation Range

1. $155,250 - $184,000 OTE

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About Us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, London, and Berlin and teammates working globally.

Check out our careers site to find a hub near you!

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits Below Apply To Employees In Full-time Positions.

1. Equity and ownership in a fast-growing company.
2. 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
3. Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
4. Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
5. Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
6. Financial coaching through Origin to help you through your financial journey.
7. Monthly internet stipend and a brand new MacBook to allow you to do your best work.
8. Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
9. Free lunch provided twice a week across all offices.
10. Referral bonus to reward you when you bring great talent to Handshake.

(US-specific Benefits, In Addition To The First Section)

1. 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
2. All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
3. Lactation support: Handshake partners with Milk Stork to provide a comprehensive 100% employer-sponsored lactation support to traveling parents and guardians.

(UK-specific Benefits, In Addition To The First Section)

1. Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
2. Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
3. Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
4. Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific Benefits, In Addition To The First Section)

1. 25 days of annual leave + we have a Winter #ShakeBreak, a one-week period of Collective Time Off across the company.
2. Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
3. Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
4. Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

For roles based in Romania : Please ask your recruiter about region specific benefits.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.