_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( SUMMARYThe Fuel Tax Coordinator III acts as a subject matter expert and escalation point for SSC/HQ Fuel Tax teams and offshore vendor. The Coordinator will process fuel tax documents, collaborate with customer, vendors and Ryder team members to address and resolve reporting and document concerns. Coordinator is responsible for overseeing multiple automated and semi-automated customer processes.RESPONSIBILITIESApprove, validate and process fuel tax reports for all Customers. Managing and maintaining document receipt as well as vendor escalation queues. Ensure format and file type are acceptable to Ryder and IFTA.Distribute and oversee workload for Collection Coordinator II and assign cases to Compliance Counterparts to address missing/inaccurate dataOversee automated and semi-automated processes including but not limited to addressing escalations, technical issues, tracking and productivity reportingIdentify customers utilizing a system or format that is compatible with an automated provider. Collaborate for setup of electronic data transferResponsible for maintaining updated reporting included but not limited to customer, vehicle, vendor information to details to ensure accurate tracking and reporting.Provide education, training and support for customers, vendors and Ryder teams as well as education and guidance for specialized situations with internal and external customersLead special projects including delegation, progress reports and completion analysisAudit manual and backup files to confirm data continuity to mitigate IFTA audit risk.Responsible for daily, weekly and monthly scorecard metrics associated to designated areasADDITIONAL RESPONSIBILITIESMeets all outlined SLA and Quality goals established for the team and position.Perform other duties as assignedQUALIFICATIONSHS diploma or GED, requiredThree (3) years or more of related work experience, requiredThree (3) years or more related business experience in Fuel Tax, requiredKnowledge of Fuel Tax requirements, processes and restrictions, intermediate requiredProficient in Microsoft Office products (Access, Excel, Word, Power Point, and Outlook), intermediate requiredSkills and AbilitiesAbility to guide, engage and impart knowledge to othersEffectively coaches and delivers constructive feedbackAbility to simultaneously handle multiple prioritiesDemonstrates excellent judgement and decision making skillsAbility to listen, write and speak effectively. Inform, explain and give instructionsDetail oriented with excellent follow-up practicesKNOWLEDGEMicrosoft Excel – IntermediateMicrosoft Word - IntermediateJob Category: ComplianceCompensation Information:The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.Compensation ranges for the position are below:Pay Type:HourlyMinimum Pay Range:20.00Maximum Pay Range:20.00The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.Benefits Information:For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Security Notice for Applicants:Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754.Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process._Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (