Data Entry Operator

Job Description:
Data Entry Operator III works under the general supervision of the Manager II in the Laboratory Reporting Branch. Performs complex data entry for the Texas Health Steps, Newborn Screening or Microbiological Programs. Proofreads demographics and makes corrections as needed. Meets strict deadlines and daily quotas. Assists with training of new employees. Performs other general clerical duties as needed in the Laboratory Report Branch. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. Works under moderate supervision with moderate latitude for the use of initiative and independent judgment. Other duties as assigned. Must be able to work Saturday's and/or state holidays as determined by the agency or supervisor. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Enters complex patient, specimen and test information into the Laboratory Information Management Systems (LIMS) computer system. Process a minimal of 210-450 submission forms daily. Enters 80 submission forms per hour. Determines if additional information is necessary to process test reports. Completes work according to established deadlines. Permits no more than eighteen documented entry errors per year. Performs all tasks according to the Standard Operating Procedural (SOP) manual.
(40%) Prints patient and specimen demographics and verifies all information entered on no less than 210-450 forms per day. Edits any information that was entered incorrectly and releases that work, same day. Process submission forms for archiving. Permits no more than eighteen documented errors of miss-caught information per year. Performs all tasks according to SOP manuals.
(10%) Run end of day reports, filing, enter PKU monitoring, enter Unsatisfactory specimens, enter clinical chemistry, creating boxes for filing, running newborn screen queries, pick up microbiology and newborn screen submission forms, enter rabies specimens, reading and responding to email from lab personnel in a timely manner.
(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
(5%) Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.
Knowledge Skills Abilities:
Knowledge of modern office practices
Knowledge of and ability to work with confidential medical records/files/information
Knowledge of medical terminology
Skill in written and verbal communication
Skill to perform task with a high degree of accuracy and paying close attention to detail
Skill in data entry
Ability to work with confidential material
Ability to communicate to the public in a diplomatic, courteous, and objective manner
Ability to prioritize work, manage time effectively and meet deadlines
Ability to daily make quick rational decisions; work independently in fast paced/stressful situations
Ability to work well with others as a team member
Ability to handle multiple tasks at a time
Must be able to type 40 words per minute
Registration or Licensure Requirements:
N/A
Initial Selection Criteria:
6 months experience in data entry in public/private sector or college. Experience in proofreading.
Editing, review, performing quality assurance checks and/or analyze documents.
Preferred experience working with confidential material.
Additional Information:
N/A
MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS