credit card call center agent.phoenix , arizonaposted september 20, 2024job detailssummary$19.99 - $20 per hourtemp to permhigh schoolcategory business and financial operations occupationsreferenceAB_4612184job detailsOur client in North Phoenix is looking to fill several Banking Call Center Agent positions on their Credit/Debit Cards team. This is a great opportunity to get your foot in the door with an established company in the financial field without any direct financial services experience. If you're looking for the next step in your customer service career, please today! Operating Hours: 8 hour shift between 4AM-2PM OR 1030AM-830PM with 1 weekend day off and 1 week day off (4 weekdays + Sat OR Sun) This job is fully onsite.salary: $19.99 - $20 per hourshift: Secondwork hours: 4 PM - 12 AMeducation: High SchoolResponsibilitiesSCHEDULE: 8 hour shift between 4AM-2PM OR 1030AM-830PM (Required to work Sunday or Saturdays as part as permanent schedule with 1 day off in the week)Must be available for 7 weeks of training during the hours of M-F 8am - 430pHandling 75-100 inbound calls per dayResponsible for providing quality customer service while working to resolve customer's complaints and inquiries.Will be reviewing the customer's credit card profile, payments, reviewing accounts, and assisting the customer by helping them understand their balancesWill transfer escalated calls to another departmentThe essential functions of this role include:working weekendsSkillsCall Center SupportTelephone EtiquetteBasic Computer SkillsBanking OperationsFinancial ServicesQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.CWclara