Operations Specialist, Labs

Company:  SupportFinity™
Location: San Francisco
Closing Date: 02/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

About The Team
DoorDash Labs is an independent team within DoorDash. We are working on building autonomous delivery robots from the ground-up and other automation solutions as part of DoorDash's core delivery platform. If you have a passion for applying AI and robotics solutions in a service used by millions of people, then we want to talk to you!

About The Role
We’re hiring an Operations Specialist in our Operations Team to assist with experimental products within DoorDash Labs. In this role, you’ll work with multiple stakeholders including Product and Engineering (hardware and software) to assist with the various tasks relative to the deployment and sustenance of experimental products. This includes traveling to merchants for training staff, conducting on-site audits to gauge product performance, data collection, and debugging for various new product features.

You’re Excited About This Opportunity Because You Will…

  • Play an integral role on a small and focused team.
  • Assist the product development team with streamlining new product features.
  • Enjoy working closely with merchants and dashers and being obsessively focused on aspects of the product that benefit them.

We’re Excited About You Because…

  • Enthusiastic about traveling and experiencing our technology in merchants with differing footprints, both domestic and potential international travel.
  • Work collaboratively with others but thrive in self-sufficiency and taking ownership of key functionalities of a product.
  • Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress.
  • 2+ years of experience or strong interest in the space.

Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York, and Washington.
$23.70—$34.80 USD

About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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