The John Chambers College of Business and Economics at West Virginia University is currently accepting applications for a Kendrick Center Director of Program Activities and Information Systems.
About the Opportunity
As Head of Operations, this position will play a key role in establishing the strategic efforts of The Kendrick Center for an Ethical Economy and take over data operations for the Center for Career Development. The goal of this position over the next 12-18 months is to implement Salesforce as both centers' primary data operating systems. Importantly, this role will also maintain current scholarships and success criteria for the main two programs of the Kendrick Center, the Kendrick Educators and the Kendrick Fellows. In short, this role will manage the daily functions of the center while collaborating closely on the data systems needs to shift those functions to digital dashboards. This leader will have a role in planning future programs and center activities.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
- 37.5-hour work week
- 13 paid holidays
- 24 annual leave (vacation) days per year
- 18 sick days per year
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Wellness programs
What you'll do:
Operations
- Collaborate with personnel of both centers in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
- In collaboration with Director and Kendrick faculty, devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements.
- Maintain communications through administrative channels to and from Kendrick faculty, the Director, and Senior Leadership.
- Plan, coordinate, and conduct appropriate meetings for areas of responsibility.
- Uphold University and college policies and standards, ensuring guidelines are followed.
- Serves as an informational resource on policies and procedures concerning personnel, purchasing, travel, internal financial matters, etc.
- Serve as customer service point-of-contact and liaison for Shared Services and the BE Business Office.
- Lead development and execution of new social and earned media strategies.
- Cultivating and executing a digital marketing strategy for the Kendrick Center.
- In collaboration with the Strategic Communications Office, strategize the creation and design of content for social media platforms for the Center.
Programming & Curriculum
- All programming and Curriculum tasks will be done with the objective of implementing Salesforce and supporting data systems.
- Position would be responsible to coordinate with consultants in implementing Salesforce for the Kendrick Center and the CCD.
- Once Salesforce is implemented, position would be the main point of contact for all Salesforce generated reports and dashboards.
- Operational management of all Kendrick programs, including advertising, event planning, and sponsorship.
- Manage outreach initiatives by scheduling, inviting, and participating in center activities.
- Represent the Kendrick Center by traveling the state to cultivate and maintain existing relationships with K-12, higher education and private industry partners.
- Serve as an advocate for expansion of programming and experiences within the College and University.
- Direct recruitment for the Kendrick Educators Program and the Kendrick Fellows Program.
- Organize, execute, and host events for programs.
- Cultivate internal partnerships with Undergrad Advising, Honors, and Recruitment and Retention.
- Collaborates with recruitment staff to ensure growth in the programs.
- Serve as a liaison between the students and instructors.
- Research, strategic planning, and execution of "Knowing Home" programming for the Kendrick Fellows.
- Data analysis of program metrics to benefit future center investments.
- Investigate and gather resources that aid in the implementation of teaching plans.
- Assist in the coordination and implementation of the process for selection of instructional materials.
- Ensure that the approved curricula are fully operational and being actively used by all instructors and participants.
- Manage special projects as they relate to programming, including curricula and instruction.
- In collaboration with the Director and Director of Assessment, assist with assessing and monitoring the progress of all students.
- Manage the office and repository for all curriculum and assessment work, resources, and information.
Qualifications
- Bachelor's degree, preferably in business fields or economics.
- A minimum of one (1) year of experience in program coordination, event planning, and team coordination.
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, and Abilities
- Proficient in Microsoft Office products, including Excel, Microsoft Word, and PPT.
- Proficient in web development, graphical visualization, writing for the public.
- Be proficient in computer applications.
- Be proficient in computer programming: Python, Java, C#/C++.
- Demonstrate strong technical skills in Cloud Computing, Data integration, SharePoint.
- Ability to travel required (up to 3 weeks per year).
- Experience working with high-end users.
- Bring a spirit of enthusiasm, energy, and multicultural awareness.
- Possess strong written and oral communication skills.
- Demonstrate ability to apply data analysis, new strategies, and evaluation techniques.
- Understand and communicate current trends and best practices in curriculum, instruction, and assessment.
- Understand all applicable laws, regulations, and rules.
- Possess excellent interpersonal skills.
- Be student- and alumni- focused.
- Hold knowledge and fluency working with various needs assessment and research methods.
- Prioritize work to meet schedules and timelines.
- Demonstrate knowledge and good judgment in matters of agency policy and procedures.
- Utilize proper discretion in dealing with confidential matters.
- Demonstrate ability to make oral presentations before large groups of people.
- Work well without close supervision and with little direction.
- Be adaptable to performing under stress and when confronted with emergency situations.
- Be able to work a flexible, extended schedule at a variety of locations.
Preferred Qualifications
- Background in Philosophy.
Requirements
- Valid US driver's license.
About WVU
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.
We are dedicated to creating an inclusive and engaging working environment and actively seek candidates who bring diverse ideas, approaches and experiences.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is proud to be an Equal Opportunity Employer and is the recipient of an NSF ADVANCE award for gender equity. We value diversity among our faculty, staff and students and invite applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Oct 28, 2024
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Schedule: Full-time
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