Aquatics Director FT (Certified WSI, Lifeguard, and CPO/AFO)

Benefits:

• 401(k) matching
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Tuition assistance

Position Overview

The Aquatics Director oversees and manages the aquatic programs and operations of Small Fish Big Fish, a private swim school. This role involves coordinating and developing a comprehensive aquatic program, analyzing and creating budget and enrollment projections, ensuring the safety and well-being of participants, continuous managing and training of team members, and maintaining a high level of client/customer satisfaction.

The Aquatic Director plays a crucial role in promoting water safety, providing quality instruction, and creating a positive and enjoyable environment for swimmers of all ages.

Perks/Benefits

• Flexible Schedule
• PTO
• Training
• Fun team atmosphere
• Competitive pay
• Supplemental Insurance
• Employee Assistance Program
• Employee discounts/swim lessons
• 401k matching

Qualifications

• Bachelor's degree in a related field (e.g., Sports Science, Recreation Management) or equivalent experience (preferred)
• Current Lifeguard Instructor, WSI, and CPO/AFO certification (required)
• Proven experience in aquatic program management, preferably in a swim school or similar educational setting.
• Strong knowledge of swimming techniques, water safety, and teaching methodologies.
• Excellent leadership and interpersonal skills to effectively manage staff and interact with participants of all ages.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Ability to work flexible hours, including evenings and weekends, to accommodate swim school activities and events.
• Proficiency in using relevant software applications for scheduling, record-keeping, and communication.

Program Development and Management

• Develop and implement a diverse range of aquatic programs, including swimming lessons, water fitness classes, lifeguard training, and special events.
• Create curriculum, lesson plans, and instructional materials that align with industry standards and meet the needs of various age groups and skill levels.
• Monitor program effectiveness, assess participant feedback, and make necessary adjustments to improve program quality.
• Stay updated on industry trends and advancements to incorporate innovative techniques and approaches into the swim school's offerings.

Staff Management and Training

• Recruit, hire, train, and supervise a team of qualified aquatic leaders, aquatic educators, and support staff.
• Conduct regular staff meetings, provide ongoing training and professional development opportunities, and ensure staff compliance with safety protocols and teaching standards.
• Foster a positive and inclusive work environment that promotes teamwork, communication, and mutual respect among staff members.
• Perform regular performance evaluations, provide constructive feedback, and address any performance or behavior concerns.

Safety and Risk Management

• Establish and enforce comprehensive safety protocols, emergency response procedures, and facility rules to ensure a safe and secure aquatic environment.
• Conduct regular inspections of the pool area, equipment, and facilities to identify and address any potential hazards or maintenance issues.
• Ensure all staff members are trained in water rescue techniques, CPR, and first aid, and maintain up-to-date certifications.
• Collaborate with relevant authorities and organizations to ensure compliance with local regulations and standards.

Customer Service and Relationship Management

• Provide excellent customer service to swimmers, parents, and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
• Build and maintain positive relationships with clients, schools, community organizations, and other stakeholders to promote the swim school's programs and services.
• Collaborate with marketing and communication teams to develop promotional materials, organize open house events, and implement marketing strategies to attract new customers.

Administrative Tasks

• Manage the swim school's budget, including financial planning, expenditure tracking, and revenue generation.
• Prepare reports, maintain accurate records, and analyze data related to program participation, customer satisfaction, and financial performance.
• Assist in scheduling swim classes, instructor assignments, and pool usage to maximize efficiency and accommodate the needs of participants.
• Stay informed about industry best practices, trends, and advancements through professional development opportunities and networking.

Physical Demands

• Ability to walk and stand for long periods of time
• Ability to squat, bend, reach, and climb frequently
• Ability to lift up to 50 pounds frequently

Work Environment

• Work will be conducted primarily in a water/swimming pool setting of the facility
• Due to water temperature, temperature may slightly fluctuate
• May occasionally walk on slippery surfaces, or surfaces covered with gymnastics equipment
• Noise level in the work environment is frequently loud

Note: This job description is a general overview and may be subject to change based on the specific requirements of Small Fish Big Fish Swim School.