Director Training & Evidence-Based Practice Implementation

POSITION TITLE: Director of Training and Evidence-Based Practice Implementation

DEPARTMENT: Program Compliance and Performance Measurements

REPORTS TO: Chief Planning and Performance Officer

DIRECT REPORTS: Learning and Development Manager

SALARY: $80,000 - $90,000 annually

LOCATION: 460 West 41st Street, New York, NY 10036

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

Job Summary

Under the direction of the Chief Planning and Performance Officer, the Director of Training and Evidence-Based Practice Implementation is responsible for overseeing CHNY's agency-wide staff training plan, implementation of evidence-based and other proven models, and all other learning and staff professional development initiatives at Covenant House New York (CHNY). This position ensures that there is a coordinated and strategic approach to training, model implementation, and learning throughout the agency. This is a hybrid position.

DUTIES AND RESPONSIBILITIES:

(Responsibilities to include but not limited to the following)

Training and Evidence-Based Model Implementation

• Develops and implements an agency-wide training plan that addresses needs and expectations of all CHNY programs.
• Oversees training compliance and collaborates with leadership to ensure CHNY is providing all required training to staff, and all staff receive the required training.
• Leads implementation of new best practices and approaches.
• Supervises and collaborates with the Learning and Development Manager in organizing and scheduling monthly training to meet staff needs and accomplish training goals outlined in the agency training plan.
• Develops, in partnership with program leadership, training implementation plans and manuals for new trainings and evidence-based and proven models the agency is adopting.
• Works to continuously improve and integrate core competencies of evidence-based practice into the CHNY training plans.
• Oversees and participates in monthly new employee orientation onboarding process.
• Oversees implementation of multiple evidence-based models (EBMs) being used at the agency, including leading the selection of EBMs, managing the administrative aspects of launching EBMs, training in EBMs, developing in-house expertise among supervisors, and tracking and monitoring of fidelity of EBMs.
• Develops strategies to support EBM implementation and to create a climate where the importance of proven effectiveness is tied to the larger goal of improving client services.
• Works closely with evidence-based model developers and consultants to ensure implementation of models with a high degree of fidelity.
• Oversees implementation of the Covenant House Program Model, a holistic, strengths-based, and trauma-informed approach to work with youth.
• Oversees the agency-wide professional development initiatives to support continuous learning of all employees.
• Ensures that training participants' satisfaction and assessment data is collected, analyzed, and used to inform future trainings and model implementation.

Management and Compliance

• Supervises and develops a department with a strong sense of accountability for achieving positive outcomes and complying with CHNY policies and other entities' regulations and requirements.
• Develops and maintains positive relationships with internal and external partners and stakeholders.

Leadership and Coaching

• Manages the performance evaluation and professional development of staff they supervise.
• Embraces a data-driven culture that is outcomes-oriented and creatively responsive to programmatic challenges.
• Promotes a caring, inclusive, and equitable culture and a thriving, engaged staff.
• Always upholds CHNY's mission, vision, and principles, standards of conduct, policies, and procedures.
• Performs other duties as assigned and needed.

SUPERVISORY DUTIES

• This position supervises the Learning and Development Manager.

Minimum Qualifications:

• Master's level degree in Human Services, Social Work, Public Administration, Law, or another relevant field or Bachelor's degree with relevant experience.
• Three years of experience administering and developing training curricula.
• Evidence-based model expertise including demonstrated successful experience implementing models.
• Knowledgeable about the science of dissemination and implementation.
• Experience using an online Learning Management System, with preference for experience utilizing Relias.
• Experience in supervisory, management, or consultation roles.
• Exceptional writing and verbal communication skills.
• Highly professional with the ability to establish and maintain productive relationships with colleagues and outside trainers and consultants.
• Proficiency in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.

Benefits

Covenant House New York offers a rich package of benefits including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short and Long-term disability insurance
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year, ten holidays, thirteen sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months

Covenant House New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We believe that diverse perspectives drive innovation, and we are dedicated to providing a work environment free from discrimination and harassment where everyone feels respected and valued. If you need assistance or an accommodation due to a disability, you may contact us at