Company:
Duly Health and Care
Location: Downers Grove
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview
Case Management Coordinator - St. Joe's
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Case Management Coordinator - St. Joe's
- Full-Time, 40 hours per week
- Monday - Friday, Days - Hours will vary.
- Location: On-site - St. Joe's Hospital, Joliet
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
- Maintains all internal data and reporting for Case Management team within the UM Department, including but not limited to:
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- Validating monthly member reports to identify potential members for Complex Case Management, Case Management, and Disease Management services.
- Tracking active case management and disease management census on the designated logs.
- Providing assistance with outcomes reporting to quantify the impact of case management services on member population health.
- Logging weekly productivity of Case Management staff by payer and client.
- Coordinating other special case management projects and data collection and analysis as needed.
- Assists the Nurse Case Managers in:
- Preparing monthly Clarity and other Case Management reports.
- Compiling discharge lists for post dc follow up calls.
- Making outreach calls to complete Health Risk Assessment tools and conducts initial interviews to evaluate members' eligibility and needs.
- Referring identified cases to the Nurse Case Manager for follow up.
- Provides member outreach support to CM/DM members by:
- Overseeing mailings of introductory letters and resources as needed.
- Compiling and updating written and electronic resources.
- Responding to inquiries on the designated case management phone line.
- Serving as point of contact for MXO Tech Case Management and other IPA portals as needed.
- May assist in the processing of ambulatory referrals to meet member needs as directed by Case Management Nurses.
- Provides clerical support to the Case Managers, including faxing, mailing, obtaining medical records from portals, document preparation as needed.
- Associate's degree in Health Care, Business, or a related field preferred.
- Previous scheduling experience preferred.
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Duly Health and Care