Senior Vice President, Head of Product Analytics, Data & Voice of Client

Head of Product Analytics, Data & Voice of Client

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Head of Product Analytics, Data & Voice of the Client for BNY Pershing’s Product Management and Platforms. This role can be in Jersey City, Pittsburgh, or Lake Mary - HYBRID.

This role serves as a keystone for Product Data Management & Quantitative Analysis and interfaces regularly with senior leadership. In this position, you will partner with other departments and branches to assist in building and implementing business processes and tools that help us make sense of our data and analytics from our clients and products. You will also be working with data experimentation and design, client insights, and product development.

You will be responsible for developing and implementing effective strategies for product and technology solutions reporting by compiling and synthesizing raw data (e.g., securities, pricing, reference, or other asset class/type data), internal operational data (e.g., client information, KPIs, etc.), and client reference data, and perform preliminary calculations for both internal and external clients to be used for more advanced quantitative analysis or reporting.

This role works closely with Product Managers, Product Owners, Operations, Service, and Engineering.

We are looking for someone who has…

1. Exceptional skills in problem framing, strategic thinking, and communication demonstrating an ability to convey insights effectively to diverse stakeholders.
2. A comprehensive technical background encompassing production data products experimentation, advanced metrics, and modeling including proficiency in machine learning.
3. Proven capability to transform conceptual ideas into operational prototypes and drive them to production with a discerning judgment to balance long-term impact and short-term goals.
4. Proficiency in data/software engineering guiding the vision for tooling and automation, with a track record of leading data science and engineering teams ensuring the successful launch and adoption of consumer-facing algorithm-oriented product experiences.
5. Outstanding communication skills to influence teams and stakeholders at a strategic level.
6. Ability to navigate seamlessly between client/business management and technical product management.

In this role, you will make an impact in the following ways:

1. Manage a team of data management and/or quantitative analysis professionals who prepare data sets and conduct statistical, financial, and econometric modeling for internal and external clients.
2. Conduct in-depth analysis of business trends and challenges, addressing the complexities of a multi-sided marketplace through data-driven problem-solving and cross-functional solution implementation.
3. Align UI and algorithmic innovations to identify and execute high-value opportunities, ensuring a harmonized and concerted effort.
4. Lead the implementation of product analytics initiatives, establishing analytical frameworks and measurement capabilities to generate data-driven insights for business growth.
5. Drive forward-looking research to gain cohesive insights into client behavior and use of our products and platforms, contributing concretely to the product roadmap.
6. Oversee the implementation of new data-related technology enhancements/implementations. Ensure staff and more junior managers' compliance with the Bank's standards and best practices.
7. Facilitate the analysis of client and business needs and manage related documentation. Guide the team's production of management reporting and analyses.
8. Ensure business requirements for data and reporting are executed as expected.
9. Establish operating procedures for assigned units and ensure that the procedures align with the goals and objectives for the area.

Your experience should include:

1. 12+ years of relevant work experience in business operations, insights, analytics, or strategy with deep exposure to data science, preferably in a rigorous analytical role such as consulting, banking, or venture capital.
2. Experience with SQL, the Python ML ecosystem, and Algorithm-oriented User Interfaces.
3. Clear understanding of prediction models, marketing channel mix, attribution, user behavior, website performance, etc.
4. Proficiency in ingesting, processing, and visualizing large, complex data sets - structured/relational and unstructured.
5. Fluency in data/software engineering skills to guide the vision for tooling/automation.
6. Ability to influence cross-functionally, lead effectively, think creatively, and translate research into insights by illustrating their value.
7. Excellent written and verbal communication skills, with the ability to tell a compelling story combining data with qualitative insights tailored to any audience.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $221,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.