Coordinator, Client Services Support

Overview
Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...... we show you the way to success.
Position Summary: The Client Services Support Coordinator will work closely with other team members to develop and execute RPM's corporate and regional property operations and marketing strategies and content for new business opportunities.
Responsibilities

• Provide general support to the Client Services Sales team to assist and serve our clients and the company on new business opportunities.
• Organize and maintain Client Services library of support resources.
• Significant project management of new business projects, maintaining daily contact with stakeholders to understand their needs and goals, ensuring we deliver cohesive and comprehensive deliverables for our clients.
• Provide strategic oversight for brand, creative direction, marketing, operational content, and communication.
• Track multiple moving pieces across various projects while managing overall workflow, emphasizing both attention to detail and organization.
• Effective time management to meet deadlines for all new business initiatives.
• Assist as a liaison between the client and company team members
• Assist with preparing pitch material completion by creating the content for the pitch decks, interfacing directly with leadership, operations, and marketing throughout the process
• Develop and produce professional proposals and supporting materials to clients in numerous markets
• Participate in property operations and marketing strategy sessions, writing of content and edits/updates on proposals and presentations
• Shop competitors for potential projects, when needed
• Ensure best practice sharing and adoption across the pitch and/or proposal collateral
• Stay informed on multifamily, economic, market, and demographic trends.
• Assist with department projects as needed
• Assist with client specific deliverables, reporting, and market research

Qualifications
Education & Experience:

• Bachelor's degree from four-year college or university. Experience may substitute for education.
• Two years of experience in a corporate environment, preferably in real estate or multifamily.
• Property Management experience preferred

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.
• The office is an open setting which may include bright lights, constant noises and distractions.

Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.