General Manager

Company:  Stars and Strikes Family Entertainment Center
Location: Huntsville
Closing Date: 19/10/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

At Stars and Strikes, we’re focused on making sure you have a great time. We strive to create an exciting environment, where people can come relax, have fun, and receive outstanding service. We want you to leave with a smile on your face!

About Us

It was a cold rainy afternoon in the fall of 2003 when longtime friends and neighbors Jack Canouse and Chris Albano came up with the inspiration of Stars and Strikes. They realized there was a desperate need in the Metro Atlanta area for a place where people of all ages could go to have clean, safe fun. So, with drinks in hand and time to spare, the boys got to planning. They imagined a place with top-notch guest service, thousands of square feet of fun, delicious food, personable staff members, and of course a fully loaded bar ran by the best bartenders in the business. After months of hard work and planning, Jack and Chris turned their rainy day ambitions into a reality. In June 2005 they opened their first center in Cumming, Ga.

The original location was soon followed by new centers in Metro Atlanta: Dacula/Lawrenceville, Dallas, Stone Mountain, Sandy Springs, Woodstock, Loganville, Buford/Mall of Georgia. 2006 saw the expansion of the company outside of the Metro Atlanta area in Columbus and Augusta, Georgia, Huntsville, Alabama, Smyrna, Tennessee and Summerville, South Carolina. Sweeping the South with their fun-filled dream was not just the work of two men but a group effort of many friends, family members and key team members. Stars and Strikes is truly a unique place where friends, family, and fun come together to make lasting memories.

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.

At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.

What we’re looking for:

  • Two or more years of experience in general management
  • Experience in a high-volume environment
  • Experience in Hospitality and/or Food & Beverage is a plus
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays
  • Previous experience with an ability to manage costs including labor costs
  • Oversee day-to-day operations
  • Developing location-based goals and initiatives to support business strategy and achieve corporate goals.
  • Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.
  • Evaluate and improve operations and financial performance
  • Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes
  • Training and managing department managers to ensure product and guest service standards are met throughout the location
  • Work closely with department managers and corporate staff to implement revenue-driving initiatives including:
    • League sales and development
    • Seasonal promotions
    • Restaurant promotion
  • Leading a salaried management team of 8-10
  • Overseeing a team of 120-150 hourly team members to exceed guests' expectations

Why join our team?

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We are a family-owned business and consider our team members part of our family
  • We encourage team members to continue their training by providing online resources
  • We provide opportunities for all team members to give back to the community
  • We encourage team members to have fun while they work
  • We work together as a team and succeed as a team

Perks we offer:

  • Paid-Time Off
  • Profit-Sharing
  • Free bowling, laser tag & gameplay!

Stars and Strikes is an Equal Opportunity Employer.

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Stars and Strikes Family Entertainment Center
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