Sr. Program Manager, Growth, JP Retail Entertainment Media
Amazon Japan is looking for a highly experienced and strategic Senior Program Manager to grow Entertainment Media on Amazon.co.jp.
JP Entertainment Media consists of six business units - Videogame, Digital Videogame, Software, Digital Software, Music and DVD.
As you are well aware, all these industries have been undergoing a profound digital transformation. With a vast number of customers embracing this digital shift, Amazon must provide the best shopping experience for them across Physical and Digital formats.
Key job responsibilities
Your primary responsibility in this role is to accelerate growth in these businesses by improving the customer experience. This position has the discretion to find and triage opportunities using data-driven approaches, propose strategies and actions for growth, and execute them with stakeholders on behalf of our customers.
A day in the life
To achieve the improvements, you will start by analyzing various data, setting right goals, establishing sustainable mechanisms to track them, and delivering your plans by collaborating with diverse stakeholders from domestic to global. You will also oversee daily operations for digital businesses executed by temporary staff and drive operational efficiency by implementing long-term solutions.
About the team
JP Entertainment Media (EM) Vision is to be the first and forever destination for customers who enjoy media contents regardless of it being physical or digital in nature. We provide the Best-In-Japan and Best-At-Amazon customer experience leveraging our selling partners, global stakeholders, and digital organization to improve the lives of our customers and enable selling partners to be successful. We leverage our global scale, lead with agility, and drive continuous innovation through technology.
Minimum Qualifications
- 5+ years of program or project management experience
- Business proficiency in Japanese and English
- Exceptional verbal and written communication skills.
- Demonstrated ability to dive deep, earn trust, effectively prioritize and communicate, and build & manage strong relationships with internal stakeholders and senior leadership to drive alignment, key decisions, and results.
- Strong attention to detail, problem solving, and a data-driven analytical approach.
- Proven ability to work backward from a problem statement, analyze available solutions, conceive new ones and design a step-by-step execution plan to build the solution and continuously improve.
- Relentless drive for innovation and simplification to enhance productivity and operational excellence.
Preferred Qualifications
- Master's degree, or MBA in management, business administration, economics, engineering, marketing
- SQL and advanced Excel Skills
