Teen Services Supervisor I

Salary: $61,224.00 - $97,958.00 Annually
Location : Thurmont Regional Library, MD
Job Type: Full-Time Library
Job Number: FY25-00330
Department: Public Libraries
Opening Date: 10/29/2024
Closing Date: 11/14/2024 4:00 PM Eastern
JOB INFORMATION
Join the vibrant, community-minded team at Frederick County Public Libraries (FCPL)! We are seeking a creative, energetic, and visionary individual to become part of our team.
Located in Central Maryland between Washington D.C. and Baltimore, FCPL is a rapidly developing system of nine libraries and two bookmobiles. Our mission is to facilitate the public's freedom to explore, to invent, and to transform. FCPL connects people to ideas and to each other, helping to foster individual and community growth.
Exempt; full-time; 40 hours per week (varied workdays and hours within the FCPL operating schedule); full benefits; position is subject to system-wide reassignment
This position assures that teens, their families, and caregivers experience the joy of reading in a friendly, creative, and dynamic Teens Department. Supervision is given to professional and paraprofessional Teen Services staff; supervision is received from the Branch Administrator or Assistant Branch Administrator.
Position location: Thurmont Regional Library
NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions. For transfers and promotions, wage rates are calculated per County policy.
Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.
TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• Participation in the Maryland State Retirement and Pension System
  • Vesting after 10 years of service
  • Additional service credit for eligible previous public service, military service, etc

Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program

Generous Tuition Reimbursement Program

Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.

Coming soon-early 2025: Employee Health Center with no or low cost primary and urgent care

For more information, visit our benefits page on the Frederick County Government job opportunities webpage
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Manage all operations of the Teen Services Department
• Assign responsibilities, direct, evaluate and provide leadership to Teen Services staff
• Provide specialized reference and research service related to teens
• Initiate new and original initiatives for Teen programming and services and provide leadership to staff for the same
• Build relationships and partnerships with community organizations, businesses, and leaders for financial and advocacy support
• Write grants to obtain additional funding support for special projects
• Develop and deliver age-appropriate programs, workshops, and training to support patron needs
• Market teen collections and services through traditional methods and social media
• Create content for the teen section of FCPL's Website and Intranet and oversee creation of the same
• Develop, recommend, and monitor the services, policies and procedures of Teen Services working with other Teen Services Supervisors and in collaboration with the Youth Services Coordinator
• Develop strategic directions for the Teen Services Department in alignment with FCPL strategic plan
• Lead or participate in system-wide planning for Teen Services or any other area as assigned
• Develop and present Teen Services training to FCPL staff
• Oversee staff development of informational brochures, book lists and other printed media
• Provide reference, information, and readers advisory services to patrons of varied ages, abilities, and skill levels
• Manage departmental scheduling and statistics; compile and prepare reports, data, and other written work
• Keep abreast and implement use of current technologies to enhance personal and branch efficiency as well as patron services
• Understand, support, and interpret departmental, FCPL and systems policies and procedures to staff and the general public
• As needed, serve as Librarian-in-charge
• Serve on Branch Management Team including representing interests of Teen Services
• Actively support the values of Frederick County Public Libraries
• Represent the Library on internal and external committees and in meetings relating to children's services; participate on system-wide and branch teams
• Actively participate in local, state, and national library associations; attend seminars, workshops, and continuing education activities; maintain professional affiliations to keep abreast of current and emerging trends, innovation, technology, services, early literacy, spaces and other related areas of library planning and services
• May perform duties as a Notary Public, to include witnessing the signing of documents and verifying their authenticity.
• Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS AND REQUIREMENTS
The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Master of Library Science (MLS) degree from an American Library Association accredited program
• Minimum 2 years of professional or para-professional library work experience that includes at least 1 year in Teen Services (ages 6th-12th grade)
• Minimum 1 year of work experience supervising and/or directing the work of others
• Professional Public Librarian certification from the Maryland State Department of Education or ability to obtain this certification within 6 months after hire with MLS degree, current certification must then be maintained

OR

• Bachelor's degree from an accredited college or university
• Minimum 4 years of professional or para-professional library work experience that includes at least 1 year in Teen Services (ages 6th-12th grade)
• Minimum 1 year of work experience supervising and/or directing the work of others
• Ability to obtain and maintain Library Associate certification from the MD State Department of Education, plus willingness and ability to attend training sessions as applicable
• NOTE: A related Master's degree may substitute for a portion of the professional or para-professional library work experience

KNOWLEDGE / SKILLS / ABILITIES :

• Knowledge of the principles, practices and procedures used in a public library system
• Knowledge of marketing principles with ability to effectively apply them to a library setting
• Working knowledge of readers' interest and of books and authors, especially in children's literature
• Working knowledge of general and specialized reference materials and sources, and the most effective means to access information
• Working knowledge of social media tools and techniques, with the ability to effectively communicate in an online environment to engage customers via social media
• Knowledge of standard computer applications and devices including tablets/mobile devices, software applications and downloadable e-format materials
• Ability to effectively supervise, direct and evaluate the work of others including strong and effective training and development skills
• Ability to demonstrate effective leadership, positive attitude, flexibility, initiative, and creativity in performing job duties
• Ability to effectively handle multiple priorities, assignments, and unanticipated emergencies with minimum supervision
• Ability to work effectively independent, cooperatively, and as part of a team
• Strong internal and external customer service ability including ability to exhibit patience, tact and courtesy working collaboratively in a team environment
• Ability to effectively create and analyze information, including written, statistical, and numerical data
• Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to create and market high-quality programming in a fast-paced, deadline-oriented environment
• Ability to effectively organize work, determine priorities, make decisions, and complete assigned duties with minimal supervision
• Ability to effectively train staff and patrons in the use of technology and specialized children's resources
• Ability to effectively interpret FCPL policies and procedures to patrons, community groups and professional groups
• Ability to develop and maintain effective working relationships with customers, co-workers, and the general public, including the ability to effectively build relationships and partnerships with community organizations, businesses, schools and similar entities
• Ability to demonstrate flexibility, positivity, and good judgment
• Strong and effective spoken and written (English) communication skills, including the ability to effectively represent FCPL in the community through public speaking skills
• May require the ability to become a certified Notary for the State of Maryland within 90 days of hire.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS :

• While working in this position, the employee is frequently walking, sitting, lift up to 20 pounds, reach, and perform repetitive motions; occasionally push up to 40 pounds.
• While working in this position, the employee is almost constantly working indoors
• During outreach programs and events the employee is frequently working outdoors; working in hot temperatures (above 100 degrees) working in cold temperatures (below 32 degrees) and dusty environments.

ADDITIONAL INFORMATION / EXAMINATION PROCESS

• Ability to provide own transportation as needed to meetings/workshops, trainings, FCPL branches, etc.
• Available for varied workdays and hours within FCPL operating schedule, and other hours as needed for meetings and FCPL commitments

EXAMINATION PROCESS (may include)
1) An evaluation of training and experience
2) One or more interviews
3) A pre-employment fingerprint supported background investigation
Retirement Plan:
Library employees who qualify are required by state law to participate in the Maryland State Teachers' Pension System. Refer to
Other Library employees who qualify will participate in a defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in the Non-Uniformed Plan. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.
Health Insurance:
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.
Dental Insurance:
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment
NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.
Flexible Spending Accounts:
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.
Life Insurance:
Employees are insurance for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.
Savings Plan - Deferred Compensation:
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.
Educational Reimbursement Program: County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.
Employee Assistance Program:
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.
Leave
Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows:
Years of Service Days per Year
0 - 2 years 11 days
2 - 10 years 17 days
10 + years 24 days
Sick Leave accrual rate is as follows based on length of employment and the following schedule:
0-2 years 10 days
2+ years 12 days
Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.
NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.
Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.
Holidays:
The County observes 10 holidays every year and 11 are observed on years of General Elections.
For additional information on Frederick County Governments benefit package, please visit the Division of Human Resources website at
All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.
01
Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, you will not be considered further.

• I have read and acknowledge the above instructions.

02
Which best describes your level of education?

• I have obtained a Bachelor's degree
• I have obtained a Master's Degree in a related field
• I have obtained a Master of Library Science (MLS) degree from an accredited program
• None of these options are relevant to my educational background

03
How many years of professional or para-professional library work experience do you have?

• Less than 2 years work experience
• 2 years work experience
• 3 years work experience
• 4 or more years work experience

04
Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed.NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.
05
Does your professional or para-professional work experience include at least 1 year working with teens (ages 6th-12th grade)?

• Yes
• No

06
Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed.NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.
07
Do you have at least 1 year of work experience supervising and/or directing the work of others?

• Yes
• No

08
Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed.NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.
Required Question