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At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
This paragraph summarizes the general nature, level and purpose of the job.
The HR Solutions Representative is responsible for answering questions and administering the activities for HR related programs, procedures and policies. Provide HR subject area support in the processing of transactions for benefits, staffing, training, compensation and database administration. The work is routine in nature and actions, decisions are of limited complexity and can be completed using well documented policies, procedures and administrative guidelines.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
Answers employee and management questions regarding HR policies, processes and other human resource related matters following prescribed responses.
Assists or participates as a team member in the review and recommendations for process improvements, automation of information and services, system applications, operational efficiency and customer services.
Performs human resource administrative activities following the application of policies, program procedures and process guidelines and regulatory requirements.
Processes employee status change transactions such as transfers, reclassifications, promotions, leaves of absence, etc.
Maintains systems of record for employees.
Reviews change requests for accuracy, adherence to policies/guidelines, proper signature authorization and completeness.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education : High School diploma or GED equivalent.
Experience : Two (2) years of progressively responsible and directly related work experience.
License/Certification : None required.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to effectively prioritize work and meet deadlines in a fast paced environment.
Ability to maintain confidentiality of sensitive information.
Ability to research and identify the appropriate prescribed response to customer inquiries.
Ability to solve problems in a customer-focused environment.
Ability to work effectively with individuals at all levels of the organization.
Knowledge of HR practices/policies related to benefits, staffing, compensation, etc.
Knowledge of HR-related systems and software applications.
Knowledge of Windows-based office software, computers and operating systems.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $73,736.00 to $83,636.80.
Equal Opportunity Employer
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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