IT Help Desk Specialist

We are actively hiring for an IT Help Desk Specialist!

What You Can Expect in this Role

1. To deliver High-Quality Customer Service for a Multi Billion Dollar Business in America
2. Expand your skillset and have clear Career Progression set out from the start
3. Support an International Business with Global Offices

Responsibilities

• Provide support to employees of all Employees and partners with technology issues both remotely and in-person
• Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow throughout.
• Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio-visual, and computer network systems.

Required Skills

• Proficient and expert in computer hardware, software and networking.
• Desires to provide outstanding, above-and-beyond customer service.
• Solid communicator with strong interpersonal skills

We are holding interviews this week, apply with your updated resume!