ML VW Warranty Administrator

Description:
As a Warranty Administrator you will be responsible for:
-records
-submitting warranty claims to the factory or distributor and reconciles them accordingly.
-complete regular audits to ensure we are complying with manufactures and JLR policies.
-Processes warranty claims on a timely basis for each franchise or distributor.
-Processes all warranty paperwork to ensure proper documentation.
-Reconciles all warranty receivables with payments through the appropriate accounting schedule.
-submits all rejected claims promptly or receives authorization to write them off.
-Follows up on payment of outstanding claims.
-Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
-Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
-Files and maintains all service records as required by the warrantor.
Requirements:
To be successful in this role you will need:
-to be highly detail- oriented with solid organizational and time- management skills
-to possess excellent communications and interpersonal skills
- true passion and understanding of the industry
-strong customer service
-active listening abilities.
-an individual must be able to perform each essential duty satisfactorily.
-Must be able to multi-task and work in a fast-paced atmosphere.
-Must possess strong attention to detail.
-Working knowledge of computers (MS Word, Excel, etc.)
-Ability to read and comprehend instructions and information.
-*You must be able to pass pre-employment drug screening and background check
Additional Info:
Signing Bonus!!!