Locust Walk
Job Description: Operations Manager
Office: Boston MA, must currently reside in the Boston area or be willing to relocate before starting; must have U.S. Citizenship or Visa
Overview:
Locust Walk is a global investment bank that integrates corporate development strategy and execution with capital raising for innovative life science companies of all stages. We partner with founders, executives, and board members through all aspects of corporate development across company, asset, and deal lifecycles. Through our extensive market intelligence interfacing with investors, large pharma, biotechs, and academic leaders, we have a deep understanding of how science and data translates into actionable transactions and business strategy.
Responsibilities:
- Research and help design the data architecture for integration and data integrity of all current and future LW systems
- Lead the implementation and integration of all LW’s non-sales and marketing systems
- Design, oversee creation, and ongoing management of PowerBI dashboards to visualize all data and key metrics
- Coordinate with new Sales and Marketing Manager on implementation of sales and marketing systems to ensure consistent data, reporting, and integration
- “Own” all systems under purview including continual improvements
- Manage SharePoint organization and clean-up
- Manage all vendor relationships
- Run custom analytics as requested by CEO/COO to drive better decision making
- Investigate and integrate various AI tools into LW systems and best practices to increase productivity
- Create SOPs and related documentation and tutorials for others to follow
- Provide systems training the team and act as a point of contact for troubleshooting issues
- Work with the Deal Team, Sales Operations, Marketing, Talent Management, and Finance professionals, research and deploy communication and accountability tools to improve the productivity of the team in all aspects of their jobs
Qualifications:
- 3+ years of relevant project management experience implementing and customizing systems (CRM, ERP etc.) Experience with data architecture to develop custom PowerBI dashboards across all systems
- Bachelor’s degree required
- Strong analytics and problem-solving skills, interpersonal and teamwork skills
- General understanding of full lifecycle implementation and operations of a CRM/ERP application (configuration, customization, and deployment)
- Self-reliant, good problem solver results oriented
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively
- Ability to operate as an effective tactical as well as strategic thinker
What is our culture?
We look for entrepreneurial, growth-oriented individuals who are committed to the success of others. We have a high-performance culture that rewards creative solutions to daily challenges, as well as a strong work ethic while enjoying the ride. Locust Walk offers a mindful work-life balance within the context of a transaction-focused professional services firm. While we have always connected in our physical locations, ate lunch together and enjoyed other team activities, we have now created a hybrid environment of in-office three days a week and work from home the other two days. We are open and honest with each other and transparent in our dealings, including information about the health of the business.
Our core values define the expectations we have for working with each other and with our clients.
Commitment to the Success of Others
- Global team-based culture with individual accountability
- No team member is left behind: we are committed to succeeding together for the benefit of both our clients and the company
Open and Courageous Communication
- In the spirit of caring for each other’s success, we commit to being truthful and transparent in our communication and feedback, both to clients and inside the company and we do so with empathy and success
- We commit to thoughtful and rigorous debate and feedback at all levels of the company
- The Locust Walk Leadership Team always strives to be as transparent as possible with the company
Growth Mindset
- We thrive on challenge and are life-long learners. We are not afraid of failure, yet see it as a springboard
- Honest bi-directional feedback is important for building trusted, productive relationships
- Feedback should be given as soon as possible after an event or situation occurs rather than waiting for the moment to pass
Entrepreneurial Spirit
- We are self-motivated to succeed and will do whatever it takes for our clients to succeed in an ethical manner
- We will always have a small firm ethos with an entrepreneurial mindset and minimized bureaucracy
Enjoy the Ride
- We care about and for our clients and each other
- We work hard and integrate fun into the core of what we do. We all have unique interests and find common ways of sharing them with each other
- Wins should be celebrated
- It is about the journey, not the destination
How much could someone earn in this role?
Our firm has a multi-part compensation structure:
- We pay a competitive base with other transaction focused professional services firms
- Every person at Locust Walk will be eligible to earn a bonus based on exceptional individual and firm performance that encourages both accountability as well as teamwork and helping to grow the overall business
- We offer a great competitive Total Benefits package which includes health, dental, and vision, as well as other great competitive benefits
- We have a flexible vacation policy on top of 9 official company holidays
- We offer a 401k match
- Hybrid work schedule (Tuesday through Thursday in office)
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