People Director

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Join us!

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds to help build the future of the healthcare and life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We look for team members that care deeply about EVERSANA, our people, clients, and the patients we serve.

THE POSITION:

The People Director – Channel Management is responsible for leadership and guidance to the Channel Management & 3PL organization’s HR operations. The Director is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Acts as a trusted advisor, business partner, and active participant for the EVERSANA Channel Management Leadership Team.
• Exhibits high level of influence by becoming a trusted advisor operating in data-driven decisions.
• Demonstrates the consistent ability to use data and the insights/analysis that tie to the data.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, leaves, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale, occupational health and safety, and training and development.
• Provides coaching and guidance to people managers on employee development, policy administration, and performance improvement.
• Partners with Talent Acquisition Department to identify staffing and recruiting needs; supports the development and execution of best practices for hiring and talent management.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. This role includes the following unique responsibilities:

• Management and leadership of 2-3 direct reports and their performance levels.
• Interview, select, and supervise the activities of the department staff; communicate, interpret, and discuss with team the company policies and procedures.
• Determine job objectives, work methods, and performance standards; review performance relative to departmental objectives and discuss appraisal with each employee.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Travel: Up to 10% travel to all HR meetings and Channel Management locations as defined.
• Hours: Full-time, varies.
• Must be onsite at our Memphis, TN Distribution Center five (5) days per week and available to support emergency situations for a three (3) shift operation and some weekends.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum of 10 years of experience in HR roles including recruiting, performance management, training, compensation and benefits, employee relations, and/or other associated HR specialties.
• Minimum of 3 years of experience leading Human Resources in a distribution, manufacturing, or similar environment.
• This position requires a Bachelor-level degree preferably in Human Resources Management.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.

PREFERRED QUALIFICATIONS:

• Bilingual in English & Spanish.
• SHRM/PHR/SPHR Certification.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

#INCM

OUR CULTURAL BELIEFS:

Patient Minded: I act with the patient’s best interest in mind.

Client Delight: I own every client experience and its impact on results.

Take Action: I am empowered and empower others to act now.

Grow Talent: I own my development and invest in the development of others.

Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters: I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity: I create an environment of awareness and respect.

Always Innovate: I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Please know EVERSANA would never require personal information nor payment of any kind during the employment process.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA.

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