District Manager

Public Storage District Manager - Houston, Texas

Annual Compensation Pay Range: $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager , you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description

Lead an Engaged Team:

1. Recruit, motivate and retain a dedicated team of customer-facing employees.
2. Drive your team with effective communication and provide coaching on customer service and sales strategies.

Brand Ambassador & Operational Excellence:

1. Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards.
2. Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
3. Conduct monthly property audits and ensure operational standards and safety compliance are met.
4. Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management.
5. Address customer inquiries and concerns promptly in a professional manner.

Grow and Maintain a Robust Business

1. Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
2. Communicate effectively with customers, colleagues, and team members.

Benefits:

1. $109,000 first-year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
2. Second-year bonus potential increase to $20,000 performance-based bonus.
3. Participation in company stock program that includes dividends paid quarterly.
4. Internal promotional and career opportunities throughout the United States.
5. Extensive training and coaching plans – we want you to succeed!
6. Comprehensive group healthcare programs.
7. 401(k) with generous employer match.
8. Paid time off.
9. Monday thru Friday work schedule.

Qualifications

1. Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
2. Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
3. Proven track record of top-tier performance.
4. Experience managing operational audits and payroll budgets.
5. Exceptional communication and time management skills.
6. Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
7. Passion for sales and customer service excellence.
8. Bachelor's Degree preferred.
9. Weekend availability by telephone.
10. 5 work Saturdays per year required during peak season.

Additional Information

• All your information will be kept confidential according to EEO guidelines.

We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.