This job was posted by : For more information, please see: W.B. Mason Company, Inc. \ \ Equal Opportunity Employer \ \ W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\ \ \ Client Relations Specialist \ \ US-ME-Portland\ \ Job ID: 2024-7586\ Type: Full Time\ # of Openings: 1\ Category: Customer Service/Support\ Portland\ \ Overview \ \Represents W.B. Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests.\ \ Responsibilities \ \Essential Duties and ResponsibilitiesAnswers customer calls and chatsFollows through on all issues related to customer calls, chats, and emails receivedData entry of orders received from various channelsResearch and solve customer issuesAdditional tasks may be assigned\ Knowledge, Skills and AbilitiesExceptional customer service skillsOutstanding communication skills with an ability to converse, read and write in EnglishMust be organized and able to manage multiple prioritiesFast and accurate data entryEnjoy working in a fast paced, high volume environmentAbility to present and maintain a positive attitude at all time with customers and co-workers\ \ Qualifications \ \ \ \Minimum QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry. The employee must regularly lift and/or move up to 15 pounds.Equal Opportunity Employer \ W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\ \PI253564949