Resort General Manager

Job Overview

As a Resort Manager, you will oversee the daily operations of our resort, ensuring exceptional guest experiences and efficient management of all resort facilities and services.

Duties

1. Manage all aspects of resort operations including front desk, guest services, housekeeping, food & beverage, catering, maintenance, grounds, and golf operations.
2. Develop and implement strategies to enhance guest satisfaction and loyalty.
3. Supervise staff, provide training, and ensure high-quality customer service.
4. Monitor and manage budgets, expenses, and financial performance.
5. Coordinate with various departments to maintain the resort's standards.
6. Handle guest inquiries, requests, and complaints promptly and professionally.

Qualifications

1. Proven experience in hospitality management with a focus on full-service resorts.
2. Strong leadership skills to effectively manage a diverse team.
3. Excellent customer service and communication skills.
4. Proficiency in budgeting and financial management.
5. Knowledge of human resources practices.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

Experience:

• Hospitality management: 10 years (Required)
• Resort General Manager: 3 years (Required)

Ability to Relocate:

• Brainerd, MN: Relocate before starting work (Required)

Work Location: In person