Wellness Curator/Lead Therapist

Company:  Auberge Resorts
Location: Austin
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Company Description
A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.
Job Description
The Wellness Curator performs professional massage OR esthetics treatments for our guests with unparalleled personalized service, professionalism, and exceptional knowledge in the healing arts field while ensuring high levels of heartfelt service are achieved and maintained.
  • Support our urban boutique spa through the consistent use of the Auberge Spa standards and procedures to ensure full guest satisfaction
  • Provide consistent high quality treatments in accordance with spa protocols and accepted certification practices
  • Be on time for appointments and thoroughly review appointment schedule on a regular basis
  • Courteously interact and answer all spa and hotel related questions with guests
  • Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met
  • Ensure treatment room is clean to standards at all times as well as cleanliness of all other spa areas including locker rooms
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures
  • Properly care for equipment and use proper amounts of product to assist with cost control
  • Report dysfunctional equipment to the Chief Engineer
  • Report any issues or incidents of dissatisfaction from the guest perspective
  • Maintain and assist in keeping up with inventory of supplies and equipment
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Maintain current professional licenses for performing treatments
  • Provide administrative support in all aspects of the spa including but not limited to scheduling, training, and billing
  • Train and onboarding all new spa team members
  • Be responsible for the overall wellness component at Commodore Perry Estate and engage with other departments to create excitement
  • Be the ambassador of our Wellness program which includes, but is not limited to, attending local/onsite events and interacting with Guest, Members or potential clients to increase revenue.
Qualifications
  • Current Texas state massage or esthetics license
  • Ability to regularly provide treatments
  • Willingness to stay up to date with industry standards and innovative concepts
  • Ideal candidate possesses a thorough knowledge of numerous holistic concepts, spa trends and modalities, as well as a general understanding of body treatments whether it be esthetics or massage
  • Two years of experience in practicing massage therapy or esthetics
  • Minimum 1 year of experience in a management role
  • Additional certificates for specialty treatments and body treatments preferred and appreciated
  • Able to work on a flexible schedule, including week-ends and holidays, according to department needs

Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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