Clinic Assistant - Bilingual in Spanish - Addison

Salary: Depends on Qualifications
Location : 1111 W. Lake Street Addison IL 60101, IL
Job Type: Full Time (37.5 hours per week)
Job Number: 24-00937
Service Unit: Public Health Services
Department: Family Health
Opening Date: 10/28/2024
Closing Date: 11/30/2024 11:59 PM Central
Description
The DuPage County Health Department is looking for a new team member, bilingual in Spanish, for our Addison office. In this role, you will be working in the Family Health Services programs with the maternal and child health population. You will be responsible for performing clerical duties to assist with the efficient movement of clients through the clinic. We are looking for someone with the ability to adhere to office procedures while providing courteous customer service. The hours are generally Monday through Friday, 8:00 am until 4:30 pm, with one day working until 7:00 pm. Occasional evening and weekend hours.
This position is eligible for a full DuPage County comprehensive benefit package to include: 12 paid holidays per year, 3 weeks of paid time off to include, vacation, sick and personal time. Please click on our benefits tab to see a full list of our benefits.
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!
Responsibilities

• Updates client records; enters client's data into computer systems including revising or updating addresses and telephone numbers.
• Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets.
• Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed.
• Assists clients with tests such as hemoglobin, blood pressure, and physical measurements.
• Obtains health histories from patients by conducting patient interviews; follows-up on client status; performs duties necessary to close clinics.
• Maintains required training, licensure, and/or certification.
• Adheres to department guidelines for attendance and punctuality.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• May assist with determining client eligibility for programs.
• Assist with interpretation.

Requirements
Completion of high school diploma/GED. One year of experience working in a customer service or human/social services related field is preferred. Bilingual in Spanish preferred.
Attendance at paid New Hire Orientation is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems; some knowledge of program requirements and eligibility.
Supplemental Information
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.
Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.
Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at
Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.
Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.
Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.
Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.
Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.
Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.
Disability Insurance
Employees may elect additional accident and critical illness disability benefits.
01
Do you speak Spanish? If so, please rate your fluency.

• Yes
• No
• Minimal
• Casual Conversation
• Fluent

02
How many years of customer service experience do you have?
03
What area is your Degree in (for example, Public Health Management, etc.)
04
Rate your proficiency using computers and electronic communications. Would you say you are knowledgeable, proficient or advanced?
05
Do you have an active BLS CPR card?
06
Do you have an active CPI card?
Required Question