Position Summary: Responsible for providing functional and performance guidance to the LMS workforce at a larger LMS site location. The position will coordinate all site work assuring that scheduled plans are met. This person is responsible for guidance and training while making sure quality and output are within LMS and Client standards. The employee is expected to perform independently day-to-day, organizing details required to meet LMS policies and procedures.
Essential Duties and Responsibilities:
- Perform and/or coordinate all site specific job responsibilities.
- Supervise, organize and coordinate assigned workloads while coordinating LMS personnel and supplies.
- Responsible for training, productivity monitoring, quality requirements and quantity requirements.
- Analyze and control all production costs to produce profit for area(s) of responsibility.
- Give input to subordinates' work performance reviews.
- Perform limited corrective action counseling and coaching.
- Have basic knowledge of costs and cost control.
- Complete special projects as assigned.
- Exercise good business judgment, initiative and creativity.
- Personally operate various LMS equipment as required.
- Maintain a clean, safe, professional and productive work environment.
- Develop and maintain monthly reports for client monthly meetings as necessary.
- Demonstrate leadership ability.
- Demonstrate working knowledge in the following areas: Fulfillment, Mail Services, Copying/Printing, Scanning, Reception, Hospitality, Courier Services, Shipping & Receiving, Legal Services.
- Other related duties as assigned.
Qualifications/Requirements:
- Ability to work with minimal supervision.
- Works well under pressure and achieves deadlines.
- Ability to work with detailed information accurately.
- Ability to communicate both written and orally.
- Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
- Communication Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity.
- Leadership - Motivated, Good Judgment, Decisiveness.
- Experience - Machine Knowledge, Training & Development.
- Organization & Planning - Organized, Administrative Skills, Flexibility.
Education/Experience:
- Minimum High School Diploma or Equivalent.
- Four years of industry experience in a similar field or job duties.
- Previous Lead and/or Management experience.
Supervisory Responsibilities:
- Supervise LMS Associates.
Work Conditions:
- The noise level in the work environment is usually minimal to moderate.
- Must be able to lift 50 lbs.
- Client Site.
Why Work for Us?
- Top Workplace.
- Career Advancement.
- Employer Paid Life Insurance and Disability.
- Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave.
- Benefits Package including FSA, Medical, Dental, and Vision.
- 401K with Employer Match.
- Tuition Reimbursement.
Loffler Core Values:
- Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
- Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right.
- Innovation: Be a Visionary. Welcome New Ideas. Work Smarter.
- Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
- Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matter. Best in Industry; Field Expert.
- Drive for Results: Performance-Oriented. Hard-Working. Refuse to Lose. Accountable.
Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.
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