SUMMARY OBJECTIVE OF THE JOB:
The Account Manager will specialize in SALIOT (Smart Adjustable Light for the Internet of Things) and Smart City products. The ideal candidate must have at least five years of experience in these markets and a proven track record in account management. The Account Manager will manage and expand key accounts, drive sales growth, and ensure customer satisfaction. Specific knowledge of Saliot products (indoor lighting), including smart lighting solutions, and Smart City technologies (outdoor), such as IoT, urban planning software, and infrastructure management systems, is beneficial.
JOB DUTIES AND RESPONSIBILITIES:
- Account Management:
- Manage and nurture relationships with key accounts in the SALIOT and Smart City markets.
- Serve as the primary point of contact for clients, addressing their needs and concerns promptly.
- Develop and execute account strategies to achieve sales targets and enhance customer satisfaction.
- Sales Growth:
- Identify new business opportunities within existing accounts and pursue potential new clients.
- Develop and present proposals and solutions tailored to customer needs.
- Achieve and exceed sales targets and KPIs.
- Product Expertise:
- Develop and maintain a deep understanding of Minebea SALIOT and Smart City products, including indoor and outdoor smart lighting solutions, and their applications in various commercial environments.
- Stay informed about Smart City technologies, including IoT, urban planning software, and infrastructure management systems, and their impact on urban development.
- Provide technical and product support to clients, ensuring they understand the value and benefits of our offerings.
- Keep abreast of industry trends, competitor activities, and market developments.
- Collaboration:
- Work closely with the marketing, product development, and customer support teams to ensure a seamless customer experience.
- Coordinate with internal teams to address customer feedback and improve product offerings.
- Participate in industry events, trade shows, and conferences to promote our products and network with potential clients.
- Reporting and Analysis:
- Prepare regular reports on account status, sales activities, and market trends.
- Analyze sales data to identify opportunities for growth and improvement.
- Provide insights and recommendations to senior management.
- Perform other duties as related to the job function as required.
JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:
- Bachelor’s degree in Business, Marketing, Engineering, or a related field.
- Knowledge of SALIOT products and their applications, including Bluetooth wireless control and smart lighting solutions. Knowledge of the commercial lighting industry is a plus.
- Basic understanding of Smart City technologies like IoT, urban planning software, and infrastructure management systems.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Strategic thinker with the ability to analyze data and market trends.
- Willingness to travel as needed to meet with clients and attend industry events.
- Proficiency in CRM software and Microsoft Office Suite.
SUPERVISORY REQUIREMENTS:
No Supervisory qualifications are required for this position.
PHYSICAL REQUIREMENTS:
A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer. Some physical movement of lighting crates, up to 35 pounds, may be necessary.
SALARY
At NMB, the pay band for this role is between $93,184.00 and $139,776.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at NMB.
BENEFITS
- 401(K)
- Safe Harbor
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance & AD&D
- Healthcare & Dependent Care Spending Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Sick Leave Benefits
- Paid Vacation
- Paid Holidays
- Tuition Reimbursement
SCHEDULE
NMB offers flexible work schedules to create a better work/life balance.
WORK AUTHORIZATION (REQUIRED)
Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
DISCLAIMER
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.
The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.