The Senior Application Specialist/Developer is a senior level position and serves as a subject matter expert across the business domains they support. They are accountable for ensuring the day to day operations of the systems under their charge and for supporting and implementing change and configuration management, including testing and defect management relating to new product implementations, development, development releases, upgrades, patches, and other system maintenance as required. Application Specialists will work closely with Business resources and stakeholders, internal Technology teams, and various vendors and third-party consultants and implementers. They must understand their application’s interdependencies with other applications and infrastructure both internally and outside the corporate network.
What You’ll Do
- Support the enterprise change management and software development lifecycle (SDLC) process including providing testing, defect management, peer review, and release management ensuring appropriate segregation of duties
- Participate on cross-functional teams to support and define business and technical requirements, operational processes, application strategy, design and administer application software configuration and project/product implementation to meet business process design and application requirements
- Write and utilize light-weight scripting, software enhancements, reporting, data integration and file formatting utilities/configurations in support of applications and customer specifications
- Support corporate compliance, regulatory and both internal and external audit examinations and reviews
- Function as Technical Application Owner for multiple applications within the business domain and provide Tier 2 application level support and troubleshooting, escalation and complex problem solving
Qualifications
- B.S, B.A. in Computer Science or Business preferred
- 7-10 years of relevant experience with an emphasis on applications implementation, testing, maintenance, configuration, customization, and support
- Working knowledge and understanding of hardware and systems software technologies, network infrastructure, and understands issues and details of integrating diverse technology to deliver scalable, robust, and high-performance solutions.
- Experience building complex workflows and business process maps required
- Advanced level experience in the following technologies or similar a plus:
- Payroll processing systems and ERP platforms, especially Lawson, and ancillary systems such as BSI Tax Factory and Bottomline Transform
- Proficiency in one or more database system (SQL Server, Oracle, MySQL, etc.)
- Java and other development languages and technologies, familiarity with COBOL would be ideal
- SQL Server (SSIS, SSMS, SSRS, and SSAS) to support reporting and integration
- Crystal Reports for additional reporting
- Microsoft technologies (SQL, Azure, Office 365, .NET)
- Application Programming Interfaces (API) and micro services technologies
- Representational state transfer (REST) architecture
- Service Oriented Architecture (SOA)
- Salesforce
- ServiceNow
- Mulesoft middleware
- PowerShell or other scripting technologies