Housing Team Lead

Assists supportive housing clients to maintain their housing and increase their self-sufficiency through linkages to resources and the attainment of established goals. In addition to maintaining a caseload, assists management with all audits and the activities of case managers providing assistance, training, and guidance.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree plus two (2) years experience in social services (case management experience preferred).
2. Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.
3. An automobile, valid Driver’s License, and vehicle insurance coverage are required.
4. Occasional late or weekend hours may be required.

RESPONSIBILITIES

1. Provides training to new and existing case managers.
2. Conducts monthly chart reviews of case managers’ charts.
3. Completes monthly reports as requested by Supervisor.
4. Becomes a user with HMIS.
5. Conducts a minimum of one monthly face-to-face contact per client.
6. Provides a minimum of one monthly home visit per client or as needed.
7. Completes chronological progress notes within twelve hours of contact with client or collateral encounter.
8. All progress notes must be completed in DAP format and signed and dated with appropriate credentials.
9. Develops initial service plan specific and tailored to the client needs identified during initial intake assessment/screening process.
10. Revises or updates service plans every six months or based upon the client level of need.
11. Assists no-income clients to identify appropriate resources to obtain entitlement(s) within six months of admission to the housing program.
12. Completes referral documentation and informed consent for supportive services.
13. Routinely assesses strengths and barriers to income, housing stability, and self-sufficiency (including health, substance use, and mental health issues), and provides appropriate referrals to supportive services in a timely manner.
14. Provides advocacy, support, and linkages/referrals to community resources.
15. Conducts follow-up on all referrals and documents referral outcomes.
16. Updates client files to ensure a record of all client level activities.
17. Enters all client level activities in Client Track within twelve hours of encounter.
18. Completes monthly statistical report and submits to immediate Supervisor by the tenth business day of each month.
19. Participates in all mandatory external and internal meetings or trainings.
20. Adheres to the Agency’s code of ethics and HIPAA Regulations for confidentiality.
21. Performs other duties as required or assigned.

CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.