Position Description:
Promotes coffee consumption by educating customers on our company mission and vision. Prepares and serves a variety of coffee drinks, along with pastries, cookies, and other snacks. Instrumental in building customer relationships and fostering a positive and friendly store environment for Thrive Services Group Inc. ("Thrive").
Essential Duties and Responsibilities:
- Welcomes customers by determining their coffee interests and needs, maintains a positive attitude at all times.
- Educates customers by presenting and explaining the coffee drink menu and answering questions.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, latte and cappuccino.
- Generates revenues by attracting new customers.
- Maintains inventory by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries, and cookies.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
- Performs assigned cleaning duties before, during and after the shift.
- Assists in building customer relationships as well as guest recovery.
- Opens and closes the store. Counts and closes cash drawer after closing, bundling money in safe for deposit.
- Assists store management with any additional duties.
- Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
- High School Diploma or GED required.
- 2+ years of coffee or food service experience required.
- Prior coffee shop experience preferred.
- Maricopa County Food Handler card required.
- ServSafe Food Manager Certification required.
- Experience with telephone, office, and point-of-sale software.
- Ability to pass a background check and drug screen, where applicable for position.
It's important to us that all employees thrive personally and professionally. That's why we offer a range of benefits to support your overall health and well-being, including:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
*Some benefits may require a waiting period prior to eligibility.
At Thrive, we want all employees to bring their "full self" to work. People are different, and so are we. We celebrate creative, diverse thoughts and minds, backgrounds and experiences, and we are building an environment where our employees can not only grow, but thrive.
Thrive Services Group is an equal opportunity employer. Individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Thrive Services Group at , if you need assistance or an accommodation due to a disability.
PHISHING SCAM WARNING: Thrive Services Group Inc. is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that Thrive Services Group Inc. only uses company email addresses, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at Thrive Services Group Inc., please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( to learn how to report it.