Benefits:
Retirement with Company Match
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
We're looking for an individual that possesses strong attention to detail and high energy to join our team as the Installation Coordinator. This position offers a great opportunity for growth to the right individual that is dedicated to success and goal oriented.
ECI Core Values
Pursuit of Excellence
Thirst for Knowledge
Teamwork
Get Sh*% Done!
RESPONSIBILITIES
Effectively coordinate the installation schedule
Identifies areas of improvement that will eliminate time waste, improve productivity while supporting safe work practices
Keeps Salesman, Install Manager and GM informed of outstanding payment information and installation activity
Assists the Installation Manager in organizing workflow for assigned projects
Identify and implement process performance improvements to standardize department procedures and workflow
Ensure all paperwork for jobs are prepared for all installations
Oversee completion status on each job. Ensure all paperwork is filled out properly.
Work closely with internal departments including Sales, Fiance, HR and Service
Communicate with customers regarding project status/site readiness
Effectively manage multiple projects from post sales through installation completion.
Work closely with the Department Managers to keep projects moving forward quickly while maintaining quality standards
Work with Field Supervisors to manage projects within scope, schedule, and budget.
Coordinate with warehouse staff to ensure all materials and equipment are available and ready for installation.
Perform general clerical duties as needed, including filing, data entry and billing
Collaborate with site supervisors, installers, warehouse personnel, installation manager and project managers to achieve the highest level of customer satisfaction during and after installation
REQUIREMENTS
Ability to effectively prioritize and execute multiple tasks with great precision
Experience at working both independently and in a team-oriented, collaborative environment is essential
Ability to work through project issues with customers in a timely manner
Technically competent and proficient with various software programs: Excel, Word, Outlook, Smartsheet, etc.
Strong written and oral communication skills: In-person meetings, E-mail & Phone calls
Must take great pride in providing top notch customer service.
Must be able to learn, understand, and apply new technologies
Fast paced multi-tasker
Incredible attention to detail is a MUST!
Strong work ethic
Ability to follow through with tasks given by colleagues and complete them on time