Front Desk Supervisor - Courtyard Evansville

The Courtyard by Marriott Evansville East is hiring a Front Desk Supervisor to join our team who shares a passion for excellence and who infuses enthusiasm into everything they do.
The Front Desk Supervisor directs and guides the activities of the Front Desk and Guest Services to create a special welcoming and memorable experience for our guests.
Responsibilities:

• Oversee Front Office staff, ensuring accurate communication and follow-up on any problems, guest requests, and special requirements.
• Ensure the smooth registration and cashiering functions of the Front Office.
• Reviews daily arrivals, group needs, and room assignments and coordinates with the Housekeeping Department.
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality ad professionalism.
• Takes action in all matters related to the safety, security, satisfaction, and wellbeing of hotel guests and employees when senior management is not available.

Qualifications:

• HS Diploma or GED.
• Prior hotel front desk experience. Prior experience as a Department Head is advantageous.
• Strong supervisory and managerial skills are essential with outstanding demonstrated coaching and development skills.
• Excellent personal presentation and interpersonal skills, good problem solving ability and proficiency in hotel property management systems.

We Offer:

• Health, dental and vision insurance
• Generous PTO
• 401(k)
• Hotel Employee Discounts
• Potential for two (2) pay increases per year

This is a great opportunity to build a life-long career and have a real sense of pride in work well done. Apply today!
We are an Equal Opportunity Employer - committed to conforming to applicable laws and regulations and affording equal employment opportunity to qualified individuals regardless of their race, color, religion, gender, sexual orientation, national origin, age, physical or mental disability, veteran status, or other applicable protected class.
Other details

• Pay Type Hourly
• Hiring Rate $16.00

Apply Now