Company Description
Teradata is seeking a Cloud Network Engineer experienced in supporting a 24x7 mission critical, customer facing, production environment. This position will provide technical expertise and guidance in the design, deployment, and operation of LAN, WAN, VPN and load-balancing technologies within a Cloud Infrastructure. The Cloud Network Engineer will report to the IT Tech Systems Manager, Cloud Services and will have contact with other IT staff in Cloud Services and Teradata Labs. This engineer must communicate in a professional manner with employees at all levels of the organization.
Job Description
Job Title: Cloud Network Engineer
Location: San Diego, CA
Duration: 4+ Months contract
Key Areas of Responsibility:
- Provide day to day functional support of networking services for Cloud Operations.
- Deploy and maintain new and existing hardware in support of current customers and future growth, including networking gear OS updates and interacting with high level support and vendors.
- Manage small to medium-sized projects and/or portions of large projects and assist in resolving issues and planning for new network services and connectivity.
- Respond to incidents/requests regarding network performance and configuration changes including an off hours, level 2, on-call rotation.
- Maintain network documentation, run-books, diagrams, and network assets in the configuration management database.
- Implement and act as the key technical liaison for site to site connectivity (over VPN or dedicated circuit) between Cloud Customers and access to Teradata Cloud Services.
- Develop guidelines and procedures for LAN/WAN management including process and efficiency improvements.
- Monitor and tune network infrastructure to identify and eliminate issues and potential bottlenecks.
- Prepare periodic reports related to bandwidth capacity and utilization.
Qualifications
Required Skills and Qualifications:
• Extensive knowledge of TCP/IP, VLANs, Spanning Tree, multicast, VRF, QoS, BGP, OSPF, EIGRP, Metro Ethernet and MPLS connectivity/architecture, and application layer firewall implementation and troubleshooting.
• Working knowledge of sniffer analysis, WAN optimization appliances, and network monitoring tools such as Solarwinds Orion and Wireshark.
• Practical experience troubleshooting issues related to LAN, WAN, VPN, and Load-balancer infrastructure in a Cloud environment.
• Broad technical knowledge of Cisco networking technologies and platforms including Nexus 7/5/2k, ASR 1k and 9k, vPC, OTV, and VDC configuration.
• Strong understanding of IT production environments, operational strategies and mission critical systems including IT internal controls and regulatory compliance.
• Experience with Disaster Recovery.
• 8+ years of extensive hands-on networking and troubleshooting experience in large, distributed corporate environments.
• 5+ years with F5 Big-IP products (LTM, GTM, ASM) and Palo Alto gear.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Results-oriented team player who will work towards meeting team commitments.
• A passion for improving processes and a commitment to customer satisfaction.
• Good organizational and time management skills to work on multiple tasks/projects simultaneously.
• Experience with network configuration automation (Scripting with Perl/Python/Bash or DevOps tools like Chef/Puppet).
• Ability to mentor technical operations staff in appropriate technologies, as required.
Preferred Skills and Qualifications:
• Experience with Linux administration.
• Experience with Windows Active Directory.
• Knowledge of Teradata platform.
Minimum Educational Level/Certifications/Citizenship
• Bachelor’s degree in Computer Engineering/Science or equivalent degree and/or work experience.
• Current CCNP and/or CCDP
• US Permanent Residence
Minimum Work Experience and Qualifications
• Relevant Work Experience: 8-10 years
• Career Level: Experienced (Non Manager)
Physical Demands/ Environmental Conditions:
• Manipulation of computer keyboard is essential.
• Installation and removal of networking equipment within data center and data closets.
Travel Requirement: Up to 7.5 %