Director Operations (West)

Summary:

Responsible for managing operational aspects of a tower and rooftop asset portfolio. Responsibilities include integration and maintenance of new and existing towers, tenant collocations on rooftops and tower assets, regulatory compliance, vendor management, inspection, and sales support.

Job Functions:

• Supervise the Regional Operations Manager team and provide leadership daily to enhance the group's performance and outcomes.
• Analyze, identify, and propose action to the solution of problems within Regional Operations Managers to increase the effectiveness of processes and procedures. Identify and implement automation tools to support process and cost improvements.
• Manage the regional repair and maintenance budget assigned to the region, which includes CA, AZ, CO, OR, WA, ID, and the western United States.
• Manage the day-to-day activities and performance of the regional site technician assigned to the region.
• Interface with Regional Leasing Managers and tenants in the leasing, site design, and installation processes.
• Establish and maintain daily project plans for multiple contracts as required, working directly with clients with support from internal and external resources.
• Prepare, coordinate, and close out all required accounting requirements for each project including requisitions, purchase orders, and invoice approvals in a timely manner based on the company's required timelines.
• Review and recommend tenant installation configurations on tower and in compound. Approve tenant co-location applications, ensuring all fields within the application are reviewed for accuracy. Utilize Vertical Bridge databases to ensure new collocation proposed locations are available.
• Obtain current certificates of insurance showing job identification or name for any vendor performing services.
• Communicate construction notice-to-proceed requirements to tenants and contractors.
• Perform site walks with tenant preliminary design site walk, final inspection, punch list, etc.
• Complete all project closeouts, including site walks, punch list item completion, document scanning, site binder, and accounting.
• Ensure all construction-related documentation (permits, as-built drawings, etc.) is incorporated into the project filing system (scanned and hard copies).
• Ensure compliance with regulations regarding proper signage, environmental, FAA, and FCC requirements at all sites.
• Ensure compliance with all Federal, State & Local safety, environmental, and zoning code conditions.
• Ensure timely closure of NOTAMs on lit sites based on the company's policies and procedures.
• Facilitate tower and building inspections as required.
• Conduct site inspections to verify equipment removal, electrical configuration, etc.
• Complete routine and on-demand site maintenance and repair activities, including snow removal, grounds maintenance, access road maintenance, trash removal, etc.
• Handle day-to-day project level customer, contractor, and internal communications, both verbal and written.
• Develop and nurture client relationships by identifying requirements, anticipating, and resolving problems.
• Monitor and communicate metrics with company tracking tools and reports on a minimum weekly basis.
• Assist Mergers & Acquisitions group with the auditing of assets being considered for purchase or site management opportunities. Integrate newly acquired sites within VB's portfolio based on specific timelines as directed by the Executive VP of Operations.
• Interface with Lease Administration regarding due diligence package questions and other site-related issues.
• Initiate and conduct necessary meetings to keep projects on schedule and within budget with early problem resolution.
• Update and maintain all necessary site information under the control of the operations team in the company's central database. Ensure data integrity and quality of information added to Vertical Bridge's database platforms.
• Meet site visits quota as per assigned territory on an annual basis.
• Manage assigned territory's operational and capital budgets for repair, maintenance, and upgrade activities of sites, ensuring that the budget is not exceeded.
• Participate in weekly/daily conference calls and attend team and company meetings at specific locations throughout the year as designated by the company.

Supervisory Responsibilities:

Supervise and manage the Regional Operations Manager team.

Working Conditions and Physical Demands:

Working in a combination of field and office environments. Position will involve extensive travel to sites/meeting places for field activities, within the region, and to Florida for periodic company meetings. It is expected that over 50% of the time this position will be functioning on the road and traveling to various sites while executing all necessary tasks as highlighted above while traveling.

Education and Experience:

• Minimum three years of supervisory/managerial experience with proven ability to lead, manage, and develop a team.
• Four-year advanced degree, preferably Civil, RF, or equivalent Engineering degree.
• Minimum seven years of experience in wireless communication development, site construction, and telecommunications construction project management.
• Minimum five years of experience with rooftop telecommunications installations and management.
• Thorough knowledge of telecommunication construction practices.
• Experience with handling and managing P&L of up to $2 Million per year.
• Excellent client relationship management skills.
• Required to have a valid driver's license.
• Disciplined, organized, and thorough individual who is a self-starter.
• Effective in an entrepreneurial culture, working independently and as part of a team.

Vertical Bridge is committed to a policy of equal employment and will not discriminate against an applicant or employee. Vertical Bridge is an Equal Employment Opportunity Employer M/F/D/V.