Title: Deputy Chief Clinical Officer
Reports to: Chief Clinical Officer
Position Type: Full Time
Who we are:
C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4's service area has expanded to rekindle hope for individuals and families on Chicago's north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families' agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers from the personal to the systemic - for Chicago's systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community.
Our Mission: Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers.
Our Vision: Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve.
Philosophy: C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community.
Duties and Responsibilities:
- Reporting to the Chief Clinical Officer, the Deputy Chief Clinical Officer is responsible for the overall leadership, structure, vision, strategic direction, integration, and management of the clinical operations of the Community Counseling Centers of Chicago.
- Provides quality oversight to all clinical programs across the agency.
- Maintains clinical and administrative leadership for all clinical teams.
- Manages overall and program-specific continuous quality improvement (CQI) initiatives.
- Develops strategic plans for the agency in collaboration with the leadership team.
- Ensures regulatory compliance across the agency.
- Provides support and oversight to all clinical programs.
Competencies (Minimum Skills, Knowledge, and Experience):
- Financial and Business Acumen: understand and develop a broad array of business functions, interrelations to drive efficiency, growth and revenues, budgetary and management of a multi-million-dollar budget for a nonprofit.
- Achievement Orientation: constantly raises the bar and presses the organization towards a higher level of achievement.
- Minimum of 7-10 years experience gained through increasing responsibilities in Behavioral Health, Non-Profit, and/or Business Management.
- Masters degree required in clinical, business, finance, or related field.
- Non-profit experience required preferably in social services or health care (revenue cycle management experience highly regarded).
- Superior leadership experience including direct staff management (i.e., feedback, coaching, and developing staff).
- Excellent interpersonal, verbal and written communication skills.
- Proven management skills including designing business controls and measuring productivity and financial performance.
- Ability to plan, develop and manage multiple projects.
Minimum Qualifications:
- Masters required with expertise in Nonprofit Management, Public Health, Population Health, or a related field.
- Minimum of 7 years in a senior leadership role within a nonprofit health care or social service organization.
- Extensive knowledge and expertise in public and private human service and healthcare systems, and health policy issues inclusive of budget development and financial oversight.
- Experience with grant development and contract negotiations.
- Exceptional relationship management skills with the ability to build and grow connections with people of all types and backgrounds.