Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!Description
Position Purpose:
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
What You Will Do:
- Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- Guide both technical and customer departments in the development of the systems that support the business solution.
- Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- Validate the business need for solutions to business problems and process improvements.
To Qualify For This Position, You'll Need:
Required Education:
- Bachelor's degree
- Or 4 years job related work experience
- Or Associate's and 2 years job related work experience
Required Work Experience:
- 2 years of IT business analysis experience.
Required Skills and Abilities:
- Basic knowledge of standard industry practices.
- Able to acquire knowledge of procedures for the supported business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
- Good teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Good analytical and conceptual skills.
- Broad understanding of test plans and test matrices, project plans, and scope and design documents.
We Prefer That You Have:
- Strong customer service experience
- Excellent written and verbal communication
- Experience working with executive level management
- Project lead experience
- Experience working with media technology
Work Environment : Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
* 401(k) retirement savings plan with company match
* Subsidized health plans and free vision coverage
* Life insurance
* Paid annual leave - the longer you work here, the more you earn
* Nine paid holidays
* On-site cafeterias and fitness centers in major locations
* Wellness programs and a healthy lifestyle premium discount
* Tuition assistance
* Service recognition
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here'smore information.
Equal Employment Opportunity StatementBlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.